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Need help uregently!!

ani111

TUG Member
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Hi there,

I need your help urgently - my husband and I endedup signing up with Westin Maui Kanapalli Ocean Villa resort - 2Bed, Float , lockout unit for 1 week @ $68K

Now we are second doubting ourselves since a lot of them are availabel for resale at a lot less. We have 7 days to cancel and needed your comments on the price.

Thanks!!
AD
 
Trust your gut

Others will chime in who know much more about the Starwood program, but you will lose nothing by rescinding NOW. The deal that you got will be there next month if you should decide to go ahead with it. If you do rescind, follow the instructions to the letter. Also, assume that whatever the salesperson told you is A LIE UNLESS YOU HAVE IT IN WRITING.

Good luck to you.
 
I can't get past the $68K to help you . . . OUCH!

OK - I would agree to rescind, do some homework and see what you want to do when you have more time to evaluate and assess your needs.
 
Rescind NOW! Although I'm not an owner at your resort or even familiar with it, we recently bought from a developer at another resort. We didn't find TUG in time. We could have gotten the same thing for far less money.
 
I'm sorry, but $68K for any timeshare would send me into cardiac arrest and if you are having second thoughts, it's definitely too much.

Rescind now, following to the letter the instructions on your contract. Don't believe what the salesman told you, that you can't/won't get the same deal later. They will welcome you with open arms if, after doing your research, you decide you want to go with that deal.

Seriously, I doubt you will, but for now remember the adage, "Act in haste, repent at leisure." Rescind and do a bit of research to decide what/if a timeshare is for you.

Welcome.

Bev
 
Don't panic...

Wait a minute.

I haven’t a clue what a Westin resale lacks from a developer sale but it would seem that is the decision here.

You have the 7 days, wait until some Starwood/Westin owners chime in and tell you what the difference is and how to value it.

If you are financing the deal with Westin/Starwood I would certainly advise you to not buy this timeshare. However, if this is cash and you like the place it is a beautiful resort in a beautiful part of Maui.

Some folks are really into the Starwood points and the advantage of a certain level of membership. Consider this and learn what you are giving up before pulling the plug.

Take your time and do this right.Very few timeshares will ever exchange into that Westin. I do see last minute exchanges into the Westin (59-days or less) and would cost me about $550 for a 1BR to stay there. The 2BR lockoffs will be locked-off into the studio and 1BR and the studio will be the only thing to exchange into. Additionally, that Westin rents for big bucks.
If you do rescind follow the instructions that come with the document to rescind.

Check here for resales.
 
Devils Advocate

I cannot dispute anything that was said above. However, you have purchased one of the best timeshares in the world and one of the best point programs available IMO. You do have certain options that are not available in resale and yes, you paid a premium for this. But consider what you get. Take a look at the posts about Starwood from at least two Tug memebers that know more about the system than the salespeople even pretend to know. Resales require patience. Most of Westin Kanapalli resales are not meeting reserves in Ebay. I am watching them very carefully and so are many others. It will be our next purchase. But even I, as impatient as I am would not and could not pay 68 grand.
 
If you decide to do some research before rescinding, make sure you post mark your letter NLT the 7th Day. In Hawaii, it is considered delivered when it is put in the mail box. Regardless if they received it or not, unless you address it to the wrong place. Send it priority mail with signature confirmation. It must be United States Postal Service not Fedex, UPS, DHL, etc. If you do send it with the other type of delivery service, the letter must be delivered to the resort cancellation office NLT the 7th day.
 
Westin Kaanapali Ocean Resort Villas 2 bedroom lockout goes for around $30,000 for a ocean view every year usage. You can probaly get it for $28,000 or maybe even chaeper with money being tight. Offer low and see what happens. I have not heard of Starwood exercising their right of first refusal on any of their properties. They are too busy selling their new properties.
 
If you decide to do some research before rescinding, make sure you post mark your letter NLT the 7th Day. In Hawaii, it is considered delivered when it is put in the mail box. Regardless if they received it or not, unless you address it to the wrong place. Send it priority mail with signature confirmation. It must be United States Postal Service not Fedex, UPS, DHL, etc. If you do send it with the other type of delivery service, the letter must be delivered to the resort cancellation office NLT the 7th day.

While we're saving some money . . . priorty mail is not necessary. Just mail it USPS first class certified, return receipt requested.
 
Now we are second doubting ourselves since a lot of them are availabel for resale at a lot less.
Only you can determine if 68K is too much for you to spend, but if you are having any doubts at all, it probably is. You have only this one chance to rescind before the seven days are up. You will have an unlimited number of opportunities to buy in the future after you have thoroughly researched this purchase. Don't miss your one chance to rescind! Do it now!
 
Folks,

Westin is selling hard and I am told that I will not be able to convert my options into hotel points if I buy it retail. Is that true?
 
I am not at all familiar with Starwood and you might want to check out this rather lengthy thread which might address some questions that you have - it's from the Hotel Based forum on this board:

http://www.tugbbs.com/forums/showthread.php?t=24046

I guess my main thought is that all of these are questions that you should be asking after you have rescinded. Again, I can't overemphasize that despite what the timeshare salesman told you, you will be able to get the deal you have again if that's what you decide you want. So if you rescind and in two months decide that yeah, this is what I want to do, that deal will still be there.

OTOH, if you don't rescind and then find out that you could get benefits that are important to you through a resale, it's too late. So if you have a few days, sure, do research here. But if you're at the 11th hour, rescind. It's the lesser of the two evils.

Again, welcome to TUG. We're a bit fanatical, but we really do love timesharing and we're a pretty friendly bunch.

Bev
 
Folks,

Westin is selling hard and I am told that I will not be able to convert my options into hotel points if I buy it retail. Is that true?

Converting to hotel points is a terrible deal - don't let that influence you at all. The conversion rate is horrible. If I convert to hotel points my 2 bdm. ocean view unit won't even get me a week in a standard, no view room at the Westin Maui or Sheraton hotels! :mad:

I bought from the developer at the original resort - now it's selling for 66% of what I paid on the resale market! :eek:

Rescind...rescind...rescind....it's a no brainer!

Then you can take your time, do your homework, and make an informed decision with no pressure!
 
Welcome to TUG! I see you've received the usual messages to rescind your purchase, which is always good advice if you aren't sure exactly what you want in a timeshare purchase. It sounds like you bought an OF 2 bedroom at the new WKORV-North property? Will you use it every year, or want to exchange it for Starpoints, or exchange within Starwood Vacation Network, or rent it, or bring friends? What are your plans for your week?

We purchased at the original WKORV, over the telephone. We hadn't seen the resort, but we were browsing the Internet and came across the resort about a month or so before it first opened. It was our first entry into timeshares. We had never even been to any presentation anywhere before. Westin Ka'anapali was everything we were looking for. Large, luxurious villas. Nice pool, fantastic beach, good service, etc. I couldn't find a resale since the resort was so new. But we found TUG, and I posted and read and researched for six weeks. All the advice was to rescind (even though we hadn't bought yet :D ) or to not buy it for the $45K sticker price for OV. We ended up purchasing from the developer anyhow, and received incentives that were worth about $7000 to us.

Many (if not all) here probably think we were/are crazy, but we followed the rule of buying where we wanted to go and have been very happy. Since we go to Maui every year, it made sense for us to buy exactly what we wanted. I will probably never exchange for Starpoints, but I would rent my week out if I couldn't use it. I would never trade with Interval because I would be better off doing a private exchange with an owner at another resort.

A week after our purchase, I saw the first WKROV resale at $38K. We still felt as if we made a good purchase. Fast forward four years later to today, and the claims are that an OV can be had for $30K or less. We've spent four weeks in our villa since we bought it, and know that we would have spent a lot of money every year to rent a comparable unit. So even though prices have gone down, the value we have received from our vacations has been excellent. I should mention that we did not finance our purchase through Starwood, but we did float it on 0% credit cards for four years.

You should probably figure out what you want to get out of your timeshare. Are the Starpoint incentives & conversion option important to you? Do you plan to visit Maui often? Do you have any interest in becoming an Elite owner?

We love the Westin Ka'anapali. The Starwood reservation system needs some help (I do not like waking up at the crack of dawn and hitting redial 10x & competing with speed dialers until the robot picks up and puts me on hold for 20 minutes, thus losing that precious timestamp, plus the agents have not been well trained in the past), but we really love the resort.

Good luck with your decision.
 
I am positive that you should rescind immediately and then take the time to evaluate the situation. As others have pointed out, you will always be able to re-buy at the same price in the weeks or months to come if you decide that's the right thing to do. In fact, your salesperson may contact you with better price offers after receiving the news that you have backed out of the deal.
 
Well.....

I am positive that you should rescind immediately and then take the time to evaluate the situation. As others have pointed out, you will always be able to re-buy at the same price in the weeks or months to come if you decide that's the right thing to do. In fact, your salesperson may contact you with better price offers after receiving the news that you have backed out of the deal.


Well, now this is another matter. If Westin haggles then using the club of rescinding is a great weapon to use. Find out resale prices and try to put a dollar value on the Starwood option and present that to the salesrep.

If they don't want to meet your price then pull the plug. However you might just find that they will, maybe not with cash but ask for things like you pick out the unit you want to stay at every time you are there or a certain building or view or whatever.

You are in a very powerful bargaining position right now.

However don't back down, have your numbers and demand a better deal or you will pull the plug.
 
Recind the deal

I am a big Starwood fan, but I think you are paying too much for the share, unless you plan to use it at the home resort for many, many years. The translation into other StarOptions does not justify the price.

The one concern regarding buying it from a reseller is that Starwood will most likely not honor the StarOption plan with a share purchased outside. They will tack on additional charges to reintroduce it to the program. But the cost of the resell and the extra charges might be much less than the original offer price.
 
In fact, your salesperson may contact you with better price offers after receiving the news that you have backed out of the deal.

I have never heard that Starwood will negotiate on price.

I have heard that you may be able to get more Starpoints in a deal, but not a lower price.
 
I have never heard that Starwood will negotiate on price.

I have heard that you may be able to get more Starpoints in a deal, but not a lower price.


We are not Westin owners but frequent the neighbourhood regularly. The municipal sewage waste plant is across the street and the prevailing winds blow into the new North part of the Westin complex. We smelled it while driving around the grounds there.

If this is a problem, you might specify that you want to be in the southernmost part of the North complex. I'm sure if you ask a salesrep you will get the "Gee, I never heard of that before". If you are going to proceed see if you can get the building you want to stay at.


Just a suggestion.
 
Don't know the property so I will leave specifics to those who do. But wanted to provide a rough financial analysis for you to contemplate and run with yourself.

You can put the 68K in a guaranteed investment and net about 4% after taxes so that is $2,720 per year. Combine that with the MF's which I would estimate at $1280 per year (just to have round #'s.

That means a cost of about $4K per week or roughly $600 per night.

The major high end hotel resorts are regularly running specials. You could likely find similar accommodations for that kind of money.

Plus, you have the flexibility of going where you want, when you want.

And you also need to factor in that the difference in the price which you will pay and what you can sell it for retail as an immediate 1st year expense, that's money gone forever once you sign the contract and the recission period ends.

Even if you amortize the 68K over the next 34 years, that adds a whopping $2,000 per week to your expenses.

And all resorts will eventually issue a special assessment to pay for damages from storms or wear and tear outside of the resplacement reserves.

To me, it's a pricey timeshare at best.

I encourage you to take the actual numbers for maintenance fees and do some calculations yourself.

Personally I would rescind. Developer purchases almost never make sense vs, the resale market.
 
Just my humble opinion

I'm just amazed that people will spend $68,000 upfront for a vacation. On top of the $68,000, you have to pay yearly maintenance fees which are out of your control and can go up. Then you can be hit with special assessments. If I wanted a particular resort that badly and it cost $68,000, I would just rent the week every year. I think I would be ahead of the game. Just my two cents and humble opinion.
 
As you clearly have doubts about the purchase there is only really one sensible option. That is the one virtually everybody responding in this thread has voiced - Rescind, and do it now!
The price almost certainly isn't going to increase. Far better to cancen and think it over for a while even if you do decide that the purchase actually was a good idea, than to sit on it until it's too late and regret what you have done.
 
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