|Vistana Signature Experiences (formerly Starwood) Discussions about the Westin / Sheraton branded Timeshare network|
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|January 24, 2008, 05:35 PM||#1|
TUG Lifetime Member
BBS Reg. Date: Jun 6, 05
Resorts: Westin Ka'anapali, Sheraton Desert Oasis, Kingsbury Crossing, Edinburg Residence, Kauai Beach Villas x 7, Dolphin's Cove
Starwood FAQ - if you are new to Timesharing or Starwood, start here!
Welcome to the Starwood Board!
We've put together some of the most common questions to introduce you to the Starwood System. After you've had a chance to look at it, please let us know if you have any other questions!
For more detailed info. please click on the link at the bottom of the FAQ and check-out the other links posted at the top of the forum.
1) I just bought a Starwood Timeshare from the developer and I'm having second thoughts - what should I do?
While you are still in the rescission period, you should rescind - a completely legal way to get out of your contract & get your deposit back. Be sure you follow the directions in your sales packet EXACTLY and within the time limit stated in the instructions. Then you can do your homework and make a decision without any pressure. If you decide you want the original deal after all, it will still be available next week, next month, and probably even next year, and you can negotiate a better deal that you will be comfortable with! Complete info. about rescinding.2) What are Staroptions?
Staroptions are the exchange value of a Starwood timeshare within the Starwood Vacation Network. Each timeshare is assigned a Staroption value by Starwood, and Staroptions can be used for exchanges to other Starwood timeshares. Staroptions cannot be used outside the Starwood network. (A Staroption chart is posted in the Owner Resources sticky.)
3) Can I buy/sell/rent/barter/deposit Staroptions or use them in any other way besides an SVN exchange? -
NO4) Can I roll Staroptions over to the next year? -
Starting in the fall of 2011, 4 & 5 Star Elite Owners can roll their Staroptions over to 2012. Starting in 2012, all Staroption owners will be able to do so.5) Can I borrow Staroptions from the next year? -
Yes, but you have to pay the maintenance fee for the next year in advance, and the Staroptions can only be used for reservations made 90 days out.6) Can I combine Staroptions from developer and resale purchases in the same SVN Acct. and combine them to make reservations?
YES7) What are Starpoints?
Starpoints are Starwood hotel points & they can be used for hotel stays, airfare, and other purchases from the Starwood Preferred Guests Program. Starpoints do not transfer with any resale.8) If I buy a Starwood timeshare, resale, can I exchange it for other Starwood timeshares using the Starwood Vacation Network? -
Only if you buy it at one of five "Mandatory" Resorts.9) What do Mandatory and Voluntary mean?
a. If a resort is Staroption "Mandatory," it means that when the week is sold to a new owner (resale) the Staroption value of the week transfers to the new owner, and the new owner has the right to exchange his timeshare in the Starwood Vacation Network. These resorts are Staroption Mandatory:10) If I buy a voluntary week, resale, can I pay a fee and buy into the Starwood Vacation network? -
NO11) What does it mean to requalify/retro a resale?
In simplest terms:12) Can I deposit a resale/developer week with an exchange company?
Yes - both resales and developer weeks can be deposited.13) How do I deposit a Starwood week with an exchange company?
Interval International (II) - In August of 2009, Starwood and II changed the depositing and exchanging rules and procedures. Here is a walk-through for depositing and exchanging your timeshare.14) If I can't use my week this year, can I rent it, trade it, deposit it, or let friends or family use it? -
YES15) How do I make a reservation with Starwood?
The earliest you can make a reservation at your home resort for your deeded unit size & season is 12 mos. from your desired check-in date.16) What is an Elite Owner?
An Elite Owner owns multiple Starwood timeshare units and receives "perks" from Starwood based on his Elite level. These units must have been purchased from the developer, or requalified, to count towards Elite Status. Elite Member Perks17) What do all those acronyms and abbreviations mean? -
It can be confusing! Check out David's List of Starwood Terms.18) Can I advertise/request a rental/exchange/purchase/sale on the TUG Starwood Board? -
No, but TUG does have a Classified Ads page and a Direct Exchange page, for this type of offer. You can also offer/request rentals on the Last Minute Rental Boards. On the LMR Boards you may ask no more than $100 a night and check-in date may be no more than 45 days from today's date.19) Can you summarize the difference between owning a 1) DEVELOPER unit and owning a 2) MANDATORY resale and a 3) VOLUNTARY resale unit?
If you buy from the developer:
For in-depth information on these question and more, please see the Starwood Article posted here.
DeniseM, TUG Moderator
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Last edited by DeniseM; October 15, 2014 at 06:09 PM.
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