Email from Hyatt:
Hyatt Residence Club membership is about collecting travel experiences you can share with friends and family — memories you’ll hold onto for the rest of your life.
We're excited to tell you about some new enhancements that will literally put the resources at your fingertips to create a shelf lined with cherished travel photographs and mementos.
New Member Website - Available Now!
The new
Member website will do everything your old website did — and more. It's now even easier to manage your membership and plan a trip online.
- Fixed week? Float points? Our Member Services representatives’ expertise is baked in, so membership rules become transparent.
- Our new search tools are both more powerful and easier to use.
- Notifications every time you sign on will help you track your point balances and account timelines.
- Our responsive, interactive design is easy and enjoyable to use whether you’re at your desk, on your laptop or browsing from your smartphone.
- We're incorporating industry-standard security, because we know your online privacy is of paramount importance.
Ready to experience the new Member website?
To get started, visit
clubhouse.hyattresidenceclub.com today.
We know change can be difficult so we've created a
Member Website User's Guideto help guide you through the new website. We will be updating this resource regularly, because we already have a steady stream of upgrades and additional features in the works.
New Exchange Reservation Option
We're also pleased to announce a new Club-to-Club Exchange program that expands travel options for Hyatt Residence Club members into Portfolio Program Resorts.
- Use your Club Points to reserve stays of one night, 30 nights, or any number in between — or post your preferred travel dates to a request list and receive automatic confirmation when your reservation becomes available.
- Make reservations as early as six months before your requested arrival date (or as late as one day before) at nine Portfolio Program Resorts:
- Hyatt Residence Club Key West, Sunset Harbor
- Hyatt Residence Club Key West, Windward Pointe
- Hyatt Residence Club Key West, Beach House
- Hyatt Residence Club Lake Tahoe, High Sierra Lodge
- Hyatt Residence Club Carmel, Highlands Inn
- Hyatt Residence Club Bonita Springs, Coconut Plantation
- Hyatt Residence Club Sedona, Piñon Pointe
- Hyatt Residence Club Grand Aspen
- Hyatt Residence Club San Antonio, Wild Oak Ranch
These reservations can be made on the new Member website, or by calling Member Services toll-free at +1 800.GO.HYATT, starting six months before your arrival date.
Please be aware that Club-to-Club Exchange Reservations are subject to the Portfolio Program's reservation, transaction, and cancellation fees and policies, including a $60 housekeeping fee payable at the resort upon departure.
We Love Hearing From You
It’s always our pleasure to talk with you about your travel dreams — whether they’re about relaxation, adventure, or family togetherness — and help you use your membership to turn them into reality.
Email us with your questions at
info@hyattresidenceclub.com or call us at +1 800.GO.HYATT.[/QU