If you haven't been to DAE USA lately, they now have a new look and done a MAJOR update to their website. I have my own opinons, which DAE knows, but I'm curious in what YOU think of their new website. Do you like it?
Hi Larry, we have actually introduced a new section where you can search "Collections" for exactly this purpose. When you get home and have a chance to play around in the new site head to the "Destinations" section and scroll to the bottom of the page to see the current collections available. I have made a note to check whether golf is there as a collection for US members and to get the office to help me identify some appropriate resorts if not.I'm traveling and my userID*/password are at home so I cannot check the new DAE site, but I'm guessing they didn't make the change I've requested several times. I requested a search for amenities. Suppose someone didn't care where they travelled to, but wanted to play golf or snorkel, hike, or ride horseback. A single search (not regions) for the particular amenity would be ideal.
They weren't interested in providing it.
*Whoever heard of an assigned UserID, anyway?
Hi there,Okay, this newbie needs to know - what is DAE???
Not one post spelled it out.
Thanks.
Hi Regatta333,Chloe,
I have been a DAE member for over 10 years. I have consistently provided feedback regarding the availability of exchanges to Europe and the fact that European inventory is kept separate and made available first to European members. Although I've gotten many assurances from Donita and then Fermin that efforts were being made to better share the inventory across all the members, this has never happened. I feel like the efforts directed at improving a website that was not broken would have been better directed at this endeavor. This website is not an improvement in my opinion. It makes it much more difficult for me to search and to differentiate the new additions to inventory, which was apparent in the past.
I have also noticed that since the RCI acquisition of DAE, the inventory in the only European region (Italy) that I frequently saw has completely disappeared and the site has been flooded by the same type of non-prime, sell off inventory that I typically find in RCI. Quite honestly, I will be hard pressed to find a reason to renew my gold membership when it expires in a few months.
Hi Mark,Chloe,
Since this has turned into a feedback thread I would echo regatta333's comments as to the European inventory not being integrated. In fact yesterday I found a Costs del Sol unit on the UK site that I would have liked but was unavailable on the US site even though I have had a request in for the same. Consequently I have never utilised a daelive exchange and find it hard to recommend to others.
Hi Regatta333,
Thanks for sharing these thoughts with me. I will echo the feedback you have received from Donita & Fermin; we are working hard to improve the sharing of all inventory between regions and members and we will continue to do so, with a particular focus on the UK & Europe, in the coming months.
One of the reasons this website transformation was such a huge project was that we also transitioned to an all new exchange management system, designed specifically to improve the areas of concern that you are sharing.
While we continue to work on the integration of our European inventory, I would recommend placing a request into the system, as a huge proportion of our exchanges are completed via match request.
I hope that helps!
Chloe
I am also a DAE Gold member. It is highly unlikely I will be renewing my Gold membership. I was debating on this decision for a while now because DAE has not been able to match hardly any of my search requests. Now with this new website, I am leaning more towards of nixing DAE altogether. Don't get me wrong. The website looks neat and clean. I just do not like the search format. Why are we not able to search "All" regions at the same time anymore? It is extremely time consuming to have to keep going back to search different areas. Why the 6 months search limit? Are gold members still seeing new inventory 2 weeks prior to it being released to the free members? As it stands now, I am hardly seeing ANY inventory at all.
NEW WEBSITE = MAJOR DISAPPOINTMENT
I'm traveling and my userID*/password are at home so I cannot check the new DAE site, but I'm guessing they didn't make the change I've requested several times. I requested a search for amenities. Suppose someone didn't care where they travelled to, but wanted to play golf or snorkel, hike, or ride horseback. A single search (not regions) for the particular amenity would be ideal.
They weren't interested in providing it.
*Whoever heard of an assigned UserID, anyway?