sweetbir
TUG Member
I cancelled a Hilton reservation for a 3 day stay that I take every year for a conference and they offered me a 3 day stay at the same hotel for $238 at the Hotel and time of my choice. I told the agent repeatedly that my husband does not travel, will never travel hates travel and will not be with me. He sold me the package anyway.
The first agent that called wanted me to make a reservation. I told him that the conference dates had not been announced yet and he mentioned that the trip was for my husband and me. I corrected him that I told the agent that my husband NEVER travels. He said that he had to come or the package was void. I told him that I'd told the selling agent that my husband never travels. He said I'd lose the package. I said "fine" just take my name off the records so no one ever calls me again.
Another agent just called to book my stay. I told him the same story. He encouraged me to call customer service and they may give my money back. So I did and got the same nothing result.
I was annoyed mostly at myself for falling for it. But now I'm angry at them for false hope and really fraudulent behavior. Hilton, like the rest of the timeshare operators, have no integrity.
The first agent that called wanted me to make a reservation. I told him that the conference dates had not been announced yet and he mentioned that the trip was for my husband and me. I corrected him that I told the agent that my husband NEVER travels. He said that he had to come or the package was void. I told him that I'd told the selling agent that my husband never travels. He said I'd lose the package. I said "fine" just take my name off the records so no one ever calls me again.
Another agent just called to book my stay. I told him the same story. He encouraged me to call customer service and they may give my money back. So I did and got the same nothing result.
I was annoyed mostly at myself for falling for it. But now I'm angry at them for false hope and really fraudulent behavior. Hilton, like the rest of the timeshare operators, have no integrity.