Not sure I understand your post. Do I have to confront the sales people before I check in? ..or can I do that after check-in?
Those aren’t TS sales people - they are the people whose role is to convince you to go to a
presentation . They work for the sales side . They have the room assignment power .
The front desk folks work for the hotel side .
My suggestions are :
1) if your staying at Grand Luxxe - read Eric B’s post on what unit sizes are in what buildings .
use this information to your advantage . YOU can control this process.
2) Be polite - this is their job . Confrontation generally gains you nothing .
Some use honey / some use the “bad room” stick . Don’t let either work - if you have no interest in going to a (great) breakfast , a tour ,and 90+ minutes in the sales room under high pressure .
3) They may say - “ when would you like to do YOUR presentation - Tues or Weds ?”
as if it is a day at the spa .
Always say something like - I will think about it - and what is my room number. - and then do the chit chat politely for a bit & get your wrist band - room key (this will likely get you a next day phone call follow up - so then politely say no thank you - not this vacation ; maybe next time. )
4) Always accept the room given - without comment .
There are no bad rooms* . If for some reason you do not like the room location , once you are in it - you can always go back & negotiate for a better location . If you choose this path - then get more for your time - than “a better view” & 10% off room charges.
******
IMO - If you wish to learn how a really efficient , high pressure TS sales operation works , including exit package gauntlet hand offs - then sign up and go to a presentation .
LOL.
You will then realize that the room assignment process is a gatekeeper process that can be kept generally pleasant .
* - the only truly “bad room “ TUG Vidanta story I have read - is Pittle’s - next to the air conditioning compressor when the resort location was less than 50% full .
Enjoy your vacation