For what it's worth, yesterday I was able to book my 5 night travel package (Category 7) by merely calling the Marriott Bonvoy number (not MVC). Took all of five minutes, with no hassles. Will be going to StreamSide - Evergreen in late July (2 bedroom). Perhaps the fact that the 5 night certificate appears in my Marriott Bonvoy App (as well as on-line at Marriott.com) made the reservation process so easy?