Thank you so much! That worked. I think I was entering the 02 in front of the account number, which is actually the contract number.
Quick basic question, my account says I have 2200 HRPP fixed points and 2200 LCUP points. Is the 2200 LCUP in addition to my fixed points/week? Does this mean the previous owner did not use these points?
The deadline to confirm my fixed week is 10/4/19. Is this the same for everyone?
Here is what my account says for booking with points. Do you know the difference between these?
Hyatt Residence Club Key West, Windward Pointe
Contract #
Usage:Annual
Room Type: Two Bedroom
Unit #:
Your Hyatt Residence Club Key West, Windward Pointe fixed ownership week must be Confirmed by 10/04/19.
Limited Club Use Points Expiring
Property:Hyatt Residence Club Key West, Windward Pointe
Contract #:
Week:14 (Apr 4 - 11, 2020)
You have 2200 Fixed Limited Club Use points that will expire 10/04/19.
OCT 4
Convert Points to Extended External Exchange
Property:Hyatt Residence Club Key West, Windward Pointe
Contract #:
Week:14 (Apr 4 - 11, 2020)
The deadline to convert your 2200 fixed points to Extended External Exchange points is 12/05/19.
DEC 5