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WHY - - - - IS- - - - - - - - THE - - - - - - RCI- - - - - - SITE- - - - -SO - - - - SLOW?
- Thread starter DannyTS
- Start date
RCI weeks has ALWAYS been painful....it is just worse now as they are trying to improve it! Arg.
Since yesterday, when I run my saved searches, the old screen appears. When I click to go to the next page of options, the new one appears. What a mess. Their old/new probably fighting. Refreshing the page seems to help a bit.
Since yesterday, when I run my saved searches, the old screen appears. When I click to go to the next page of options, the new one appears. What a mess. Their old/new probably fighting. Refreshing the page seems to help a bit.
- Joined
- Aug 5, 2014
- Messages
- 1,157
- Reaction score
- 1,541
- Points
- 273
- Location
- West Bath, me
- Resorts Owned
- Cold Spring Resort, Acadia Village Resort, Samoset Resort
I can't set a "favorite search" right now, either. HATE IT. It lets me set a search, but when I go back in, the search is just for two years ahead of whatever today is. Such a wicked pain.
Luckytimer
Guest
Oh no, "Trying to improve it" that means HIGHER everything. RCI has the crappiest website ever but they keep raising the rates on everything. Ugh, I have a love/hate relationship with RCI.
Ski-Dad
TUG Member
- Joined
- May 18, 2019
- Messages
- 307
- Reaction score
- 287
- Points
- 124
- Location
- Atlantic Canada
- Resorts Owned
-
Sheraton Desert Oasis
Grandview LV - Vacation Villages
I am new to the whole RCI thing and cannot believe how poor their website search engine is. As the OP said "Its 2019", but the website is like my 2004 dial up internet.
- Joined
- Jun 6, 2005
- Messages
- 3,342
- Reaction score
- 958
- Points
- 498
- Location
- San Diego, CA
- Resorts Owned
- Worldmark, DVC, Grand Pacific Palisades // Gone: Warner Springs Ranch, Seapointer (SA), WinPointVIP (?)
Glad to see I am not the only one. Today has been especially rough flipping back and forth through different UI versions. Forbid that any search should find more than 10 results ... I can’t reach page 2!!
- Joined
- Jun 6, 2005
- Messages
- 2,781
- Reaction score
- 2,789
- Points
- 599
- Location
- Moonstone, ON
- Resorts Owned
-
The Beach Club at St. Augustine Beach, FL (1 floating week, purchased in 1982)
77,000 RCI points (Sunrise Ridge Resort, TN)
I was trying to do an exchange search (to possibly take advantage of their current sale) and when my results came up they said "19 resorts, 315 available units" available. However there was only 1 resort showing, not the usual 10. At the right upper corner it read 1-1 of 19 resorts, I had to click on the next page to get the next resort which had 2-2 of 19 resorts, and so on! I kept clicking through page by page, and when I was about 1/2 way through I got kicked out and got the log in page! So frustrating! I took quite a few screen shots and now I just need to find out how to send them to somebody who cares at RCI.
I wish RCI would take some of the millions it collects in fees and hire knowledgeable IT people!
~Diane
Free2Roam
TUG Member
- Joined
- Jul 1, 2010
- Messages
- 1,734
- Reaction score
- 533
- Points
- 323
- Location
- Maryland
- Resorts Owned
- Club Wyndham, Quarter House, a handful of East Coast beach resorts
And... at least a couple years back, it had features that weren't on the website... one was the ability to see room numbers at small, mainly independent resorts when you book an exchange. I haven't done one recently though.
Ski-Dad
TUG Member
- Joined
- May 18, 2019
- Messages
- 307
- Reaction score
- 287
- Points
- 124
- Location
- Atlantic Canada
- Resorts Owned
-
Sheraton Desert Oasis
Grandview LV - Vacation Villages
Is it just me? Or has the RCI website gotten worse. It just seems to spin in perpetuity any time you hit the back button. Is it a poor website infrastructure/design or just not enough server power for a large customer base? It is even slow when I use very early morning on the east coast, which means it is unlikely the customer traffic.
It is to the point, I am seriously thinking of unloading my single RCI affliated unit (Grandview LV) and sticking solely too Interval. This is unfortunate as I have a great little unit with a low MF to points ratio at under 1 cent per point. It is great trader, but is useless if the trading platform doesn't work.
It is to the point, I am seriously thinking of unloading my single RCI affliated unit (Grandview LV) and sticking solely too Interval. This is unfortunate as I have a great little unit with a low MF to points ratio at under 1 cent per point. It is great trader, but is useless if the trading platform doesn't work.
- Joined
- Jul 13, 2015
- Messages
- 6,781
- Reaction score
- 9,969
- Points
- 499
- Location
- Florida
- Resorts Owned
- Hgvc Anderson, Blue Ride Village Resort
Same with me if I hit the back button. I just do a new search.
I hate RCI's website. Does anyone affiliated with the IT portion of you program care??? You desperately need some good help. PLEASE Don't chase us away; we have been members since 2004
Gypsy65
TUG Member
- Joined
- May 11, 2019
- Messages
- 821
- Reaction score
- 785
- Points
- 154
- Resorts Owned
- HIVC
- Joined
- Jul 17, 2005
- Messages
- 6,191
- Reaction score
- 3,273
- Points
- 649
- Location
- Central Florida
- Resorts Owned
-
Fitzpatrick's Castle Holiday Homes,
Enchanted Isle.
RCI does weekly maintenance on Saturday nights, just think they close up and reopen on Sunday because nothing seems to run any better after “ maintenance “.
geist1223
TUG Member
- Joined
- May 20, 2015
- Messages
- 6,016
- Reaction score
- 5,794
- Points
- 499
- Location
- Salem Oregon
- Resorts Owned
-
Worldmark 97,000 Credits
DRI Cabo Azul 50,500
Royal Solaris San Jose del Cabo
Isn't RCI owned by Wyndham? Isn't Wyndham that did the "upgrade" a few years back? Enough said.
skimble
TUG Member
I'm guessing... RCI is cross-checking and interfacing with hotel chains, other exchange systems, and mini-systems for availability. With every inquiry, they're probably dealing with/accessing dozens of other systems. This augments their bandwidth needs and changes the speed of information flow.