I generally don't order groceries online. But I was having trouble finding Hellman's Dijonaise. None of the supermarkets by me were carrying it anymore, so I had went to closest Walmart, which said it had 15 in stock, but no could locate them in the store. So I went home and ordered online from Walmart. I picked delievery to the store as it was my only option. Once I received the notificiation that my order was ready, I went to pick it up.
There is signage outside the store that says order pickup. It must be general signage, however, as the actual order pickup was at the other end of Walmart. Once I get there, there is a video terminal a room with a bunch of chairs. I follow the instructions, punching in my order number. The screen tells me to take a seat and my order will be right out. The room is full and there are no more seats so I stand. After 15 mins a girl shows ups, looks around enters a door in the area. A few minutes later she come out with an order. It takes another 10 mins before she gets my order. A giant box that is hot with my Dijonaise bouncing around inside.
A very poor experience. However, if I want a product I can not get otherwise, I would consider trying it again.
