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Adding Westin exchange weeks from II to Marriott Account

LisaH

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I currently have two Westin Weeks exchanged from II. Both have 6 digit reservation numbers which are different from 8 digit Marriott reservation # that starts with 8. I have tried to add these reservations to my Marriott account to no avail. Called both Westin resorts and they could not locate my reservations. One exchange was made in July, the other a week or so ago. How do you folks do to successfully add Westin exchanges to your Marriott account?
 

cubigbird

Tug Review Crew Veteran
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Westin Lagunamar, Westin Kierland X2, Westin St John-Sunset Bay X2, Westin Desert Willow, Westin Aventuras
We exchanged into Marriott Frenchman’s Cove in STT last year via II. I just made sure they added my Marriott Bonvoy number on the reservation when we checked in. I got the night credits just fine. I’m not sure you can add outside system reservations such as II in your Marriott account.
 

dioxide45

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Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
The problem with Vistana exchanges through II is that you never see the Marriott reservation number. As far as I know, the only way I know to make sure (sometimes) that you get credit for the stay is to add the Bonvoy number at checkin.
 

LisaH

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Got it. I always add Marriott exchanges to my account with no problem. It’s Westin reservations that throw me off. Wonder how soon resorts will have me in the system...we will arrive one day late for our Cabo vacation so it’s important to let them know before the start of reservation.
 
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