We have a trip coming up this week with Oceanwatch sandwiched between 3 stays. After Dorian went through, OceanWatch reopened partially on that Sunday. I forgot all about it and assumed that it will be fully open by the time we check in. Something was lurking at the back of my mind and yesterday I remembered that I better check on Oceanwatch on Facebook as that is where Marriott is posting their updates. I have yet to receive a pre-arrival email from MVC.
This was the most recent update on September 12:
"Hurricane Dorian Update: Marriott’s OceanWatch Villas at Grande Dunes remains partially open and the resort’s pool, beach, and amenities are all operating as usual (weather permitting). Our management team and disaster recovery contractor continue their efforts to make additional villas available as quickly as possible, and we currently anticipate that the vast majority of the resort’s villas will be available for occupancy in early October.
If you have a question about an upcoming exchange reservation through Interval International, please contact Interval International at 800-468-3782. All other Owners and guests should contact Marriott Vacation Club Customer Care at 800-860-9384, or via email at customer.care@vacationclub.com. Further updates will only be provided if weather conditions change and impact the resort’s operations and/ or storm recovery efforts."
I private messaged through FB and I was told that they were only confirming reservations for this weekend's reservation. When I pressed, the response was that they did not anticipate any cancellations for owner reservations.
As a DC points owner, I do not consider myself an owner at any particular resort. Regardless, I called and I was told that my reservation was confirmed. It sounds like some II reservations may not be honored.
This was the most recent update on September 12:
"Hurricane Dorian Update: Marriott’s OceanWatch Villas at Grande Dunes remains partially open and the resort’s pool, beach, and amenities are all operating as usual (weather permitting). Our management team and disaster recovery contractor continue their efforts to make additional villas available as quickly as possible, and we currently anticipate that the vast majority of the resort’s villas will be available for occupancy in early October.
If you have a question about an upcoming exchange reservation through Interval International, please contact Interval International at 800-468-3782. All other Owners and guests should contact Marriott Vacation Club Customer Care at 800-860-9384, or via email at customer.care@vacationclub.com. Further updates will only be provided if weather conditions change and impact the resort’s operations and/ or storm recovery efforts."
I private messaged through FB and I was told that they were only confirming reservations for this weekend's reservation. When I pressed, the response was that they did not anticipate any cancellations for owner reservations.
As a DC points owner, I do not consider myself an owner at any particular resort. Regardless, I called and I was told that my reservation was confirmed. It sounds like some II reservations may not be honored.