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Anyone else experiencing Vistana.com down?

needvaca

TUG Member
Joined
Apr 18, 2017
Messages
731
Reaction score
815
Points
203
Resorts Owned
MGO, WKV, SVV Bella
The last few nights I've been trying to logon Vistana.com to check availability and the website has been down. Anyone else? I've tried from 2 different browsers. I'm getting this message:

This page (https://www.vistana.com/) is currently offline. However, because the site uses Cloudflare's Always Online™ technology you can continue to surf a snapshot of the site. We will keep checking in the background and, as soon as the site comes back, you will automatically be served the live version. Always Online™ is powered by Cloudflare | Hide this Alert

What the heck is Cloudfare?!? I'm going to call tomorrow if I can't get through.
 

DannyTS

TUG Member
Joined
Mar 24, 2018
Messages
5,753
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348
same here
 

LobsterHunter

TUG Member
Joined
Oct 17, 2012
Messages
180
Reaction score
30
Points
239
Location
East Coast..for now
Resorts Owned
HRA, WMH, WDW, SDO, SMV, WLR, (WFlex-no more, sold)
"We are sorry, but it appears you have been Bonvoyed. Please have a nice day"
 

jabberwocky

TUG Review Crew
TUG Member
Joined
Apr 30, 2016
Messages
2,829
Reaction score
2,583
Points
348
Resorts Owned
SVR, SDO, WKORV-N, Westin Flex, HGVC (BLVD)
Won't load for me either. I wonder if it is higher volume for those wanting a Memorial Day booking next May?
 

needvaca

TUG Member
Joined
Apr 18, 2017
Messages
731
Reaction score
815
Points
203
Resorts Owned
MGO, WKV, SVV Bella
still out. I'm mad. unacceptable.

Wow! We are are currently serving an unusually high number of guests and we hope you will try again in a few minutes. Thank you for your patience!

Gateway time-out
The web server reported a gateway time-out error.
 

needvaca

TUG Member
Joined
Apr 18, 2017
Messages
731
Reaction score
815
Points
203
Resorts Owned
MGO, WKV, SVV Bella
I just called Vistana, and they have no good answer and no idea when website will be back up. and it's only affecting some owners. This is crap.

I haven't been able to access Vistana.com for 4 days now- I tried from multiple computers, multiple browsers, cleared my browsing history, etc. It's like my account has been locked. I've never in the last 10 years had an outage this long.
Coincidentally, this outage started a day after I received an email from Vistana with a survey request that I filled out online:

"As a valued Vistana™ Signature Experiences Owner, you’re invited to participate in a study focused on improving the vacation ownership experience.
Professional researchers from Deloitte Consulting will be having conversations with Owners like you in the next few weeks. The interview will not be a sales conversation, but rather a confidential discussion about your overall ownership experience..."

Anyone else have an outage shortly after completing this potentially bogus survey?
 

echino

TUG Member
Joined
Dec 2, 2008
Messages
2,220
Reaction score
1,837
Points
524
Location
Vancouver
Resorts Owned
HYN HCC HWP HYP
HRA KAN WSJ WKV WLR SVV
MCV MKO MM1 MPU MSK
GP7
Valdoro
HHV Lagoon
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