- Joined
- Jun 6, 2005
- Messages
- 2,789
- Reaction score
- 2,800
- Points
- 599
- Location
- Moonstone, ON
- Resorts Owned
-
The Beach Club at St. Augustine Beach, FL (1 floating week, purchased in 1982)
77,000 RCI points (Sunrise Ridge Resort, TN)
We all have (I hope) smoke alarms in our homes and they are also required in hotels/motels and timeshares. How many of you test the alarm or even look to see if the green light is on when you stay in a timeshare? I think most people would take for granted that the maintenance staff would be on top of these things. Not always!
We just returned home from 3 different timeshare stays in Florida and had problems with the smoke alarm in each of our units at all 3 resorts. One resort was a major chain, the other 2 were smaller independent ones. The first week the alarm started beeping (in the middle of the night of course) so DH unplugged it until the morning when he called maintenance. The guy came over right away with new batteries. DH (being a firefighter) asked if they replace the batteries once or twice a year (twice is recommended where we live) and he said "oh no, we just replace them when they start to beep"! DH explained to him that with a weak battery the detector mechanism may not work as well and the beep may not be loud enough or long enough to alert people.
At our 2nd stay the detector seemed to be falling off the ceiling, it was hanging at a bit of an angle. DH went to push up on it to fasten it to the baseplate, but the whole thing came down in his hand and there was no battery in it! He called maintenance and when the guy came he said the cleaning staff had notified him the alarm was beeping but he hadn't gotten around to bringing new batteries over. When he returned with new batteries he found that the clips to hold them in was broken so he said he'd return with a new smoke alarm. About 30 mins later he returned with a new one but it was not the same make as the other 2. Since they were hard-wired together the stickers on the back (and in the package of the new one) all state that they must be all from the same manufacturer so they can 'talk' to each other in the event of smoke detection. The maintenance guy was not aware of that so off he went to buy 2 more alarms the same and then he replaced all 3 in our unit. He also said he would let the building management know as there may be other units with miss-matched alarms in the complex.
At our last stay there was 1 smoke alarm in the hallway between the bedroom, bathroom and living room. The alarm was visible from the bed and on the first morning we were there DH looked over at it and commented on how yellow the plastic housing was. He got up and pulled the alarm down to have a closer look. On the back was a sticker stating the alarm was manufactured in July of 2001 and should be replaced before July 2011. Yikes, over 8 years out of date!! DH took the alarm down to the front desk and asked to speak with the resort manager. He showed her his firefighter ID and showed her the smoke alarm dates, she was totally unaware they had an expiry date. She called the bldg. maintenance manager in who was also unaware. He said his staff test the alarms weekly and change the batteries twice a year. They have a contract with a company to come in to inspect the fire extinguishers but not the alarms. With the maintenance guy's approval, DH pulled the smoke alarm apart. The detector sensors were completely coated in dust and likely would take a long time, if at all, to detect any smoke! DH said he was sure the city building officials and the fire department would love to know about this situation but he wouldn't say anything at this point. He also told the manager if there was a fire and the place had out of date alarms they might have trouble collecting on any insurance for restoration as well as be liable to a fine from the fire department or city. The maintenance guy said he and his staff would start replacing the alarms immediately. We were there for another 6 days and didn't see any evidence of that happening. DH says he'll wait a couple of weeks then email the resort manager to ask if they were replaced or should he notify the local fire department or city building inspector.
It looks like inspecting the smoke alarms will be a part of DH's routine when we check-in to a timeshare in the future!
~Diane
We just returned home from 3 different timeshare stays in Florida and had problems with the smoke alarm in each of our units at all 3 resorts. One resort was a major chain, the other 2 were smaller independent ones. The first week the alarm started beeping (in the middle of the night of course) so DH unplugged it until the morning when he called maintenance. The guy came over right away with new batteries. DH (being a firefighter) asked if they replace the batteries once or twice a year (twice is recommended where we live) and he said "oh no, we just replace them when they start to beep"! DH explained to him that with a weak battery the detector mechanism may not work as well and the beep may not be loud enough or long enough to alert people.
At our 2nd stay the detector seemed to be falling off the ceiling, it was hanging at a bit of an angle. DH went to push up on it to fasten it to the baseplate, but the whole thing came down in his hand and there was no battery in it! He called maintenance and when the guy came he said the cleaning staff had notified him the alarm was beeping but he hadn't gotten around to bringing new batteries over. When he returned with new batteries he found that the clips to hold them in was broken so he said he'd return with a new smoke alarm. About 30 mins later he returned with a new one but it was not the same make as the other 2. Since they were hard-wired together the stickers on the back (and in the package of the new one) all state that they must be all from the same manufacturer so they can 'talk' to each other in the event of smoke detection. The maintenance guy was not aware of that so off he went to buy 2 more alarms the same and then he replaced all 3 in our unit. He also said he would let the building management know as there may be other units with miss-matched alarms in the complex.
At our last stay there was 1 smoke alarm in the hallway between the bedroom, bathroom and living room. The alarm was visible from the bed and on the first morning we were there DH looked over at it and commented on how yellow the plastic housing was. He got up and pulled the alarm down to have a closer look. On the back was a sticker stating the alarm was manufactured in July of 2001 and should be replaced before July 2011. Yikes, over 8 years out of date!! DH took the alarm down to the front desk and asked to speak with the resort manager. He showed her his firefighter ID and showed her the smoke alarm dates, she was totally unaware they had an expiry date. She called the bldg. maintenance manager in who was also unaware. He said his staff test the alarms weekly and change the batteries twice a year. They have a contract with a company to come in to inspect the fire extinguishers but not the alarms. With the maintenance guy's approval, DH pulled the smoke alarm apart. The detector sensors were completely coated in dust and likely would take a long time, if at all, to detect any smoke! DH said he was sure the city building officials and the fire department would love to know about this situation but he wouldn't say anything at this point. He also told the manager if there was a fire and the place had out of date alarms they might have trouble collecting on any insurance for restoration as well as be liable to a fine from the fire department or city. The maintenance guy said he and his staff would start replacing the alarms immediately. We were there for another 6 days and didn't see any evidence of that happening. DH says he'll wait a couple of weeks then email the resort manager to ask if they were replaced or should he notify the local fire department or city building inspector.
It looks like inspecting the smoke alarms will be a part of DH's routine when we check-in to a timeshare in the future!
~Diane