Brand New - Tried to Recind, 1 day late. Any advice ?

[rickandcindy23]

If it hits your credit, write a letter to the credit bureau, telling them you were swindled, cheated, lied to, etc., and maybe it would save your credit.

I know for a fact that timeshare payments are not looked upon as a debt that is "important" to the credit agencies. I know because I once wrote a letter for someone else, who couldn't put a two sentences together that make sense. It was successful, and the couple never paid another dime and still bought their dream house.

 

[RadWagon]

Update : ( Cant believe it took this long )
I contacted 'Customer Care' who opened a case.
They were very slow to respond, but eventually someone in 'Owner Care' did reach out.

They were very specific about knowing exactly why I wanted to cancel. They asked about certain statements being made or not made by the sales person.
It seemed like a " Did we follow all the rules, might he hire an attorney".

I was just plain honest. I didnt make up anything or tell them anything outrageous - But I was firm. I said " When I raised concern over the rate of financing, the sales person said " I would get a personal loan and immediately pay this off to avoid the outrageous interest rate. " I told them the sales person claimed I could sell the Time Share- and I considered both of those statements lies of omission because No bank will lend to payoff a time share, and I CANT sell it until paid off. I also noted that while attempting to cancel I received countless phone calls asking me to buy MORE, and the cancellation 'team' was taking weeks to respond to my contact. And concluded by stating I was ripped off for thousands of dollars because the resale value was no where near retail. < by that point, I know my voice was raised and shaking cuz I was pretty pissed>

I recall the rep was silent for a moment, then she said " well, please know that we are going to do everything we can for you..." I cut her off. <still angry> and said " Dont bullshit me, your job is to keep people paying, we both know that. So your going to review my statements, and maybe the signing that you video taped, and determine if there is anything I can legally dispute."

I dont know if it was the statements I made, or the tone, or the fact I only had 2k paid in, or that my recession was 24 hours late, or that my use year would not even start for another 2 months BUT :
Two weeks later, I got a call back stating I would be granted a full refund, and TODAY that refund hit my bank account.

 

[silentg]

Glad it worked out for you!

 

[Grammarhero]

Update : ( Cant believe it took this long )
I contacted 'Customer Care' who opened a case.
They were very slow to respond, but eventually someone in 'Owner Care' did reach out.

They were very specific about knowing exactly why I wanted to cancel. They asked about certain statements being made or not made by the sales person.
It seemed like a " Did we follow all the rules, might he hire an attorney".

I was just plain honest. I didnt make up anything or tell them anything outrageous - But I was firm. I said " When I raised concern over the rate of financing, the sales person said " I would get a personal loan and immediately pay this off to avoid the outrageous interest rate. " I told them the sales person claimed I could sell the Time Share- and I considered both of those statements lies of omission because No bank will lend to payoff a time share, and I CANT sell it until paid off. I also noted that while attempting to cancel I received countless phone calls asking me to buy MORE, and the cancellation 'team' was taking weeks to respond to my contact. And concluded by stating I was ripped off for thousands of dollars because the resale value was no where near retail. < by that point, I know my voice was raised and shaking cuz I was pretty pissed>

I recall the rep was silent for a moment, then she said " well, please know that we are going to do everything we can for you..." I cut her off. <still angry> and said " Dont bullshit me, your job is to keep people paying, we both know that. So your going to review my statements, and maybe the signing that you video taped, and determine if there is anything I can legally dispute."

I dont know if it was the statements I made, or the tone, or the fact I only had 2k paid in, or that my recession was 24 hours late, or that my use year would not even start for another 2 months BUT :
Two weeks later, I got a call back stating I would be granted a full refund, and TODAY that refund hit my bank account.

Congrats. What was the purchase price of your TS? Glad it worked out for you.

 

[Grammarhero]

@TUGBrian @DeniseM check out this feel-good story about an owner who got a refund and rescission despite being one day late.

 

[TUGBrian]

very happy to read about another successful rescission! it never hurts to TRY!

 

[Grammarhero]

very happy to read about another successful rescission! it never hurts to TRY!

And to think Wesley and other TS companies were charging OP $4k to $6k for something the OP did himself.

 

[klpca]

Update : ( Cant believe it took this long )
I contacted 'Customer Care' who opened a case.
They were very slow to respond, but eventually someone in 'Owner Care' did reach out.

They were very specific about knowing exactly why I wanted to cancel. They asked about certain statements being made or not made by the sales person.
It seemed like a " Did we follow all the rules, might he hire an attorney".

I was just plain honest. I didnt make up anything or tell them anything outrageous - But I was firm. I said " When I raised concern over the rate of financing, the sales person said " I would get a personal loan and immediately pay this off to avoid the outrageous interest rate. " I told them the sales person claimed I could sell the Time Share- and I considered both of those statements lies of omission because No bank will lend to payoff a time share, and I CANT sell it until paid off. I also noted that while attempting to cancel I received countless phone calls asking me to buy MORE, and the cancellation 'team' was taking weeks to respond to my contact. And concluded by stating I was ripped off for thousands of dollars because the resale value was no where near retail. < by that point, I know my voice was raised and shaking cuz I was pretty pissed>

I recall the rep was silent for a moment, then she said " well, please know that we are going to do everything we can for you..." I cut her off. <still angry> and said " Dont bullshit me, your job is to keep people paying, we both know that. So your going to review my statements, and maybe the signing that you video taped, and determine if there is anything I can legally dispute."

I dont know if it was the statements I made, or the tone, or the fact I only had 2k paid in, or that my recession was 24 hours late, or that my use year would not even start for another 2 months BUT :
Two weeks later, I got a call back stating I would be granted a full refund, and TODAY that refund hit my bank account.

Good for you for being persistent. Glad that they sent you a refund. You are proof that it can happen!

 

[rickandcindy23]

I am so happy for you @RadWagon

 

[bobinmich]

Update : ( Cant believe it took this long )
I contacted 'Customer Care' who opened a case.
They were very slow to respond, but eventually someone in 'Owner Care' did reach out.

They were very specific about knowing exactly why I wanted to cancel. They asked about certain statements being made or not made by the sales person.
It seemed like a " Did we follow all the rules, might he hire an attorney".

I was just plain honest. I didnt make up anything or tell them anything outrageous - But I was firm. I said " When I raised concern over the rate of financing, the sales person said " I would get a personal loan and immediately pay this off to avoid the outrageous interest rate. " I told them the sales person claimed I could sell the Time Share- and I considered both of those statements lies of omission because No bank will lend to payoff a time share, and I CANT sell it until paid off. I also noted that while attempting to cancel I received countless phone calls asking me to buy MORE, and the cancellation 'team' was taking weeks to respond to my contact. And concluded by stating I was ripped off for thousands of dollars because the resale value was no where near retail. < by that point, I know my voice was raised and shaking cuz I was pretty pissed>

I recall the rep was silent for a moment, then she said " well, please know that we are going to do everything we can for you..." I cut her off. <still angry> and said " Dont bullshit me, your job is to keep people paying, we both know that. So your going to review my statements, and maybe the signing that you video taped, and determine if there is anything I can legally dispute."

You got DAMN lucky!

 

[HitchHiker71]

...deleted...

 

[dgalati]

If you had genuine intent to rescind and missed the deadline by one day, I would clearly state your case to the CEO michael.brown@wyn.com and send a scanned copy of the official reply along with it. Worst case is his office will align with the official response, best case is he will grant an exception given your intent. It's worth a try IMHO.

WYNDHAM ALREADY SENT ALL HIS MONEY BACK AND CANCELLED THE SALE.

 

[bobinmich]

You got VERY lucky...

 

[bogey21]

You got VERY lucky...

A little bit of luck and a lot of persistence...

I accomplished 3 Deed Backs in my lifetime. None were accomplished without many, many phone calls...

George

 

[Grammarhero]

You got VERY lucky...

His luck began with posting on TUG. By himself, he did was Wesley charged $4k to do.

 

[dgalati]

His luck began with posting on TUG. By himself, he did was Wesley charged $4k to do.

Who is Wesley?

 

[paxsarah]

Who is Wesley?

https://tugbbs.com/forums/index.php?threads/wesley-financial.280209/

 

[dgalati]

https://tugbbs.com/forums/index.php?threads/wesley-financial.280209/

Thanks Paxsarah!

 

[Grammarhero]

Who is Wesley?

A TS exit outfit purporting to be consumer activists, but banned me when I told their potential customers about Diamond Transitions and Wyndham Ovations.

 

[dgalati]

A TS exit outfit purporting to be consumer activists, but banned me when I told their potential customers about Diamond Transitions and Wyndham Ovations.

You didnt? Lol

 

[Grammarhero]

You didnt? Lol

Sure did. Check out the screenshots.

 

[dgalati]

Sure did. Check out the screenshots.

Nice I love the way you helped them save 4k

 

[AnnaS]

Excellent!!! Great news to hear. Congrats!