I just completed phone call #14. I own Royal Vista odd year for 105,000 points. They had been telling me to check everynight at 12pm. Only when I confronted the agent that some of you where able to make the reservation for March 2019 and their was availability. They verified that I had the points for the reservation and there was availability and that I had the right ARP right to make the reservation. They decided it was a tech issue and issued a ticket and I am suppose to get a answer in 5 to 7 days. Maybe the system doesn't let do ARP for odd years in even years since I don't owe points in even years. I have made ARP reservations at this resort in the for the 3 previous odd years. Thanks
On the website click on - my ownership- then click on points- use the points calculator and look at March 1, 2019.
It should show 105,000 ARP allocation at Royal Vista. That will show you if your ARP allocation was loaded or not. Then you will know if it’s a every other year issue or your ARP allocation issue.
The points calculator just might be the best part of Voyager ! It’s very handy
Edit- Keep in mind that us CWA owners are suppose to see different availability than you deeded owners. But they have admitted there’s an issue with your account.