spinmom1018
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- Nov 18, 2018
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My husband and I caved in after an exhausting timeshare presentation. We knew what was involved in the presentation and made a plan to escape ASAP. Long story short we decided to buy in to the Hyatt Portfolio program. I was uneasy with the purchase immediately. The whole process had worn me down, I feel as if I just surrendered. We arrived at 11:30 and didn’t leave until nearly 4:00 and I hadn’t eaten the entire day. The following day my husband read over the entire package cover to cover. He found a lot of hidden fees. This furthered my original feelings about the purchase and I asked my husband to contact the salesman to cancel the purchase. For some unknown reason my husband was under the impression that there was a cancellation form included in the document package that he couldn’t find. Also, our salesman told my husband he was going to call back with his “manager” on the line. My husband was led to believe this was necessary in the cancellation process. That call was rescheduled several times because the salesman was first “sick” then he had a “family emergency.” In the interim the manager had documents that were unsigned by us during the original sale. He sent them to us via FedEx the following day. Included was a letter from the same manager stating the documents were needed to complete our purchase. We never returned the documents to them as we were cancelling the purchase. My husband finally was told by our salesman that cancellations had to be sent in writing to Orlando. Due to all my this wasted back and forth and misinformation too late, our letter to rescind was received on day 13. They are refusing to return my deposit of $1840 and are only refunding the closing costs of $440. My question is in regards to the Florida Statutes stated in the recision process. Since we did not sign all of the documents necessary to complete the purchase, therefore not receiving copies of said documents, wouldn’t this negate the sale in its entirety? I would greatly appreciate all input on this. Thank you.
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