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Change in MVC ownership tiers

Discussion in 'Marriott Vacation Club' started by logos5, Aug 21, 2019.

  1. SueDonJ

    SueDonJ Moderator

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    Those were 2BR Weeks which in the IT system were incorrectly allotted the amount for 3BR's. The corrections to both the DC allotments and resulting status tiers were made within a week or so of them learning of it. As an owner of 3BR weeks at SW, believe me I would have fought for additional DC Points in my allotments if they hadn't made the corrections.
     
  2. Dean

    Dean TUG Member

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    So they did not honor the points for those that enrolled with the higher amount listed?
     
  3. SueDonJ

    SueDonJ Moderator

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    No, they didn't allow the incorrect allotments of those Weeks to stand in owners' accounts. I went looking through the "they have done it!" monster thread to find the SW 2BR/3BR issue. It turns out that your SW 2BR Week was affected, and you and several others posted in that thread that your allotments were reduced when the IT correction was made. There was one TUGger who went through and deleted all his/her posts about enrolling based on the incorrect/higher allotment, because s/he didn't like that some of us were questioning why the error should stand.

    So now I'm confused, can't figure out if you don't remember your week being affected? Or maybe you're asking as someone who didn't enroll prior to the correction, was the same correction made in the accounts of those who did? I also might be a little bit paranoid, if you're intimating that Marriott didn't adjust downward the incorrect allotments but swore all of you to an NDA that required you to post on TUG that they had?
     
    Last edited: Sep 16, 2019
  4. SueDonJ

    SueDonJ Moderator

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    No, thank YOU for putting up with my questions about this. :)

    When the DC was first introduced one of the criticisms of it as it relates to enrolled Weeks was, "but they can change the Weeks allotments of DC Points anytime! Do you really trust Marriott to NOT devalue DC allotments, when we've seen them devalue everything else?!" It was a valid concern and something that many of us have been watching for since the DC inception. Until now there hasn't ever been anyone on TUG saying that it happened to their Weeks (and honestly, now that you're saying it did, I'm surprised that more people haven't jumped in here.) That's why I'm trying to pinpoint the details of your experience.

    I'm not questioning whether you should or shouldn't be happy with whatever adjustments are in your account, but I do wonder if there isn't some confusion about how the grandfathering of Chairman's Club status in your account happened. It's practically a guarantee that 99.9% of DC-enrolled members who participate on TUG would have immediately posted about seeing an adjustment, especially a downward adjustment, in the DC Points allotment of enrolled Weeks. This isn't to say that you should have posted in order to satisfy our curiosity, only to say that it's surprising to hear it may have happened years ago without anyone on TUG being aware of it. Because as you say, an adjustment in one value would impact the value of others.

    For the sake of discussion, the spreadsheet that @StevenTing maintains shows the value of your Week as 3,050. I'd be interested to know if there's a historical record that reflects a 3,150 value at the DC inception?
     
    Last edited: Sep 16, 2019
  5. csalter2

    csalter2 TUG Member

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    I don't know of any change in the number of DC point allotments that can be elected by owners at Ocean Pointe. I only know of the adjustment of points needed to make reservations being altered around major holidays. You may be getting the two confused.
     
  6. Superchief

    Superchief TUG Member

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    I have owned a Silver 2BR Oceanside and enrolled it at the inception of the program. I went back through my yearly timeshare spreadsheets and the point allocation has always been 3050 since 2011. I think that was the first year I had maintenance fees after the DC program introduction.
     
    SueDonJ likes this.
  7. dioxide45

    dioxide45 TUG Review Crew: Veteran TUG Member

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    The question is, when did the downgrade by 100 DC points happen. Was it in those first couple weeks like the 2BR SW?
     
    SueDonJ likes this.
  8. SueDonJ

    SueDonJ Moderator

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    In his first post about this issue, dgf says that their original total DC Points allotment was 13,000 then, "a few years back when they were adjusting point values one of our early purchases (Ocean Point) was decreased by 100 points leaving us with 12,900." So it doesn't seem as though this is similar to the SW 2BR/3BR issue at rollout where an obvious IT error affected every one of those particular SW weeks?

    The only blanket adjustments ever talked about on TUG were the changes in status tiers that happened in 2015, when (in addition to other threshold changes) the threshold for Chairman's Club was set at 15,000, and those who were already enrolled and fell in the 13,000-14,999 range as Premier Plus members were grandfathered to CC. If dgf's total is actually 13,000 and none of his weeks allotments were reduced, it makes sense that his current CC status was grandfathered at that time. But I can't make any sense out of a single week's allotment being reduced by 100 with that adjustment not triggering the correct status tier adjustment for a 12,900 total at the same time.
     
    Last edited: Sep 16, 2019
  9. Dean

    Dean TUG Member

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    Thanks. I don't recall seeing that those who actually enrolled at the time with the higher amount were cut back, if I did, I didn't recall seeing it. It was just a few days it was listed that way IIRC. I didn't do the enrollment online at that moment because I had questions and uncertainties. I think there are 2 sides but I could have seen them going either way.
     
  10. SueDonJ

    SueDonJ Moderator

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    At least on TUG there weren't any reports of someone's enrollment being finalized and then subsequently corrected because of the SW 2BR/3BR IT issue. It was found early on and corrected almost immediately, within the first two weeks of the DC rollout. There were a few like you who saw the error and its correction before filing for enrollment, and there was the one guy who posted a couple days before the correction that he was immediately enrolling and daring Marriott to correct what we all saw as an obvious IT error. But the day after his submission he got an email saying that his enrollment wouldn't go through because of this IT error. He was surprised, I think, to find that most TUGgers didn't agree with him that Marriott should have allowed his account to stand uncorrected, because after that he went through and deleted all of his posts about it.

    I feel the same way about the SW 2BR/3BR issue now as I did then - it was such an obvious IT error that affected only that one particular Week/interval and it was noticed almost immediately, so Marriott did the right thing by correcting the error across the board within days of learning that it existed.
     
    Steve Fatula likes this.

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