brp
TUG Member
I wasn't able to find anything on this, so apologies if this has been posted before.
I will be on a trip next year during a 276-day booking window and it will be more convenient not to have a computer, so to use the app. As an experiment, I looked at booking a Studio Premier at W. 57th for dates for which I know availability exists. A couple of wrong things happened:
1. While the website would let me book with more 2020 points than I had by mentioning that I had to bank available 2019 points (which I have not yet done), the app simply said that I had exceeded points and did not even mention that.
2. Even for a shorter booking, the app would not show the Studio Premier as an option (even though it is available). It showed only the basic Studio Plus and the 1BR (which, by the way, is the same number of points as the Studio Premier, so it's not an amount of points thing). Basically, the app appears not to know that this room type exists.
Gonna call tomorrow about this, but wondering if anyone else has come across this with W. 57th, any other bHC, or even any HGVC.
Cheers.
I will be on a trip next year during a 276-day booking window and it will be more convenient not to have a computer, so to use the app. As an experiment, I looked at booking a Studio Premier at W. 57th for dates for which I know availability exists. A couple of wrong things happened:
1. While the website would let me book with more 2020 points than I had by mentioning that I had to bank available 2019 points (which I have not yet done), the app simply said that I had exceeded points and did not even mention that.
2. Even for a shorter booking, the app would not show the Studio Premier as an option (even though it is available). It showed only the basic Studio Plus and the 1BR (which, by the way, is the same number of points as the Studio Premier, so it's not an amount of points thing). Basically, the app appears not to know that this room type exists.
Gonna call tomorrow about this, but wondering if anyone else has come across this with W. 57th, any other bHC, or even any HGVC.
Cheers.