[2013] How happy are you with your Marriott ownership?

[Ewiike]

The week from 2016 may only be good for a few more months. They usually expire 2 years after the checkin date on the deposit. You may want to check the expiration date and make sure you do an exchange before that date. You must travel beofre expiration, not just confirm an exchange. There are things like EPlus that you can add to extend the expiration date.

Haha , it will expire on May 1st....Thanks Marriott...

 

[bvogel7475]

We like our resort (Lake Tahoe Timberlodge) but haven't had the flexibility with our kids schedule to use it in the last 4 years. Didn't sign up for DC program and it didn't seem like a great deal for us since we own a 1 bedroom villa. However, whenever I deal with Marriott on the phone (not the people at the resorts) it always feels a little slimy and feel like there is a hidden agenda. I would like to see them have the same customer service attitude as Amazon or Zappos, or Lands End but like the used car business, I don't feel like they have a vested interest in my well being, just the next sale.

 

[bvogel7475]

Haha , it will expire on May 1st....Thanks Marriott...

Typical Marriott. I'm sure their phone agents are told to never give exact information as it would allow us owners to nail them down if they lied or made a mistake.

 

[TravelTime]

I have had excellent experiences with Marriott as both a week owner and a DC Trust Points owner.