- Joined
- Jun 6, 2005
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Comcast is the only game in town so we are at their mercy for internet, TV and landline (which I keep so businesses, etc. get that number).
My bill jumped $40 from last month, so of course I was livid. Naturally, lame excuse that my package was no longer offered. I told the first rep I would be cancelling within a week if I couldn't get my old rate back. (I could get separate services from other companies, and drop phone if I absolutely had to).
She transferred me to the solutions department.
Bottom line, an hour later, I had a triple play package $10 less than I am paying now, with only 4 channels taken away (which I don't watch anyway). Just hate this crap, but feeling pretty good.
My bill jumped $40 from last month, so of course I was livid. Naturally, lame excuse that my package was no longer offered. I told the first rep I would be cancelling within a week if I couldn't get my old rate back. (I could get separate services from other companies, and drop phone if I absolutely had to).
She transferred me to the solutions department.
Bottom line, an hour later, I had a triple play package $10 less than I am paying now, with only 4 channels taken away (which I don't watch anyway). Just hate this crap, but feeling pretty good.