TUG MEMBERS: Joining TUG does not automatically register you as a user of the TUG Bulletin Board. You must register yourself.


*ads are disabled when logged in as a member*
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 25 years!

    Join tens of thousands of other owners just like you here to get any and all Timeshare questions answered!
    Dismiss Notice
  3. TUG has now saved timeshare owners more than $12,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $12Million dollars
    Dismiss Notice
  4. Sign up to get the TUG Newsletter for free! Join tens of thousands of other owners who get this every week! Latest resort reviews and the most important topics discussed by owners during the week!
    Dismiss Notice
  5. TUG is trying out a new program that will trade you a TUG membership for a Timeshare resort review if you are an expired member, or even just a guest here on the forums!

    Read more here
    Dismiss Notice
  6. Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
    Dismiss Notice
  7. Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
    Dismiss Notice
  8. TUG has now joined Priceline.com as an affiliate!

    Members and guests who book air travel, rental cars and even Cruise Vacations thru TUG's priceline links will now support TUG in the process!

    Read more here
  9. A few of the most common links here on the forums for newbies and guests!
    Dismiss Notice

Mt. Amanzi Maintenance Fees

Discussion in 'International Timesharing' started by Doug.Kaya, Sep 9, 2019.

  1. Doug.Kaya

    Doug.Kaya TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    1,118
    Likes Received:
    14
    Trophy Points:
    248
    I own two one-bdrm units at Mt. Amanzi.
    Dunno how it started but.. I prepay Maint-Fees, one year in advance.

    I send an email to them and ask to pay my estimated next year's fees.
    Then.. I pay it.

    A few days ago, I receive an email with two separate statements, with different due amounts.

    I sent them an email inquiring about the nature of the two statements.
    Didn't received a reply... so re-sent the email a couple of days later.
    Still no reply !!!

    Has anyone else experienced issues communicating with Mt. Amanzi ?
    They normally... respond very quickly.

    Doug
     
  2. cerralee

    cerralee TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    637
    Likes Received:
    47
    Trophy Points:
    238
    Location:
    ne pa
    I haven’t received an invoice yet. Did the levies go up a lot? I have two peak weeks, what is the Levi amount this year and the number of TPU’s you get? The RCI calculator is showing 16 for my units. It usually takes me a couple of weeks of corresponding by email to get everything posted to my account. What day did you get your invoice. I looked through my mail and don’t see one.
     
  3. Doug.Kaya

    Doug.Kaya TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    1,118
    Likes Received:
    14
    Trophy Points:
    248
     
  4. Doug.Kaya

    Doug.Kaya TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    1,118
    Likes Received:
    14
    Trophy Points:
    248
    Hi Cerralee :wave:

    I'm STRUGGLING to reply with this relatively new TUG system.

    What are TPU's and how do I use the RCI Calculator ?

    I received the invoices via email on Sept. 4th.

    Levi amounts are (I believe... ) are:
    1 Sep 2019 00:00 Opening Balance (000.00)
    1 Sep 2019 09:34 (DINUA175299 / Levy 2020) LEVY UH 5BED FW R3 065.55 R2 728.93

    1 Sep 2019 00:00 Opening Balance (R455.04)
    1 Sep 2019 09:34 (DINUA175300 / Levy 2020) LEVY UH 5BED FW R3 065.55 R2 610.51

    Doug
     
  5. cerralee

    cerralee TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    637
    Likes Received:
    47
    Trophy Points:
    238
    Location:
    ne pa
    TPU's are the number of trading power points RCI assigns to each deposit. My peak season Mt. Amanzi week usually gets 16 TPU's. If they haven't adjusted their calendar I might only end up with 10 TPU's.

    To get the RCI calculator to see what your deposit might be log into your weeks RCI account and to MY ACCOUNT. Scroll down to MANAGE MY DEPOSITS and select. Under WEEKS YOU CAN DEPOSIT select Mt. Amanzi. Under Trading Power select CALCULATE.

    If you have a fixed week enter the requested information. If you have a floating week you can play around and see the various trading powers they generate. I would use this tool to request a desirable floating week,
    Ask for one later in the year so you don't loose any TPU's for depositing late.

    The currency conversion rate looks really good right now. The current rate is 1 USD = 14.6586 ZAR I don't quite understand the levi amounts that are listed but with the current currency conversion rates your levi might be only 3,065ZAR = $209.093USD. I am not sure how to read your invoice correctly. I have a peak week and at last years levi my weeks are still under $300 for the year apiece.

    Good Luck!!
     
  6. Doug.Kaya

    Doug.Kaya TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    1,118
    Likes Received:
    14
    Trophy Points:
    248
    Don't like this new TUG BBS's feature to "reply" :eek:

    I also am not to comprehend... in my first statement:
    • R3 065.55 R2 728.93
    Is "R3 065.55" supposed to be: ZAR 3,065.55 ???!!!
    And what's "R2 728.93" in the first statement about ?:shrug:
     
  7. Doug.Kaya

    Doug.Kaya TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    1,118
    Likes Received:
    14
    Trophy Points:
    248
    Hi CerraLee :wave:

    Here's the email I sent TWICE and haven't received a reply yet:

    Hello Riana or Riki Ras [​IMG]

    I am confused with this statement(s).
    Are these statements for 2019 or 2020 ???
    I paid my estimated 2019 Maintenance-Fees on 4th April 2018

    Apr. 4th 2018
    Rika Ras <rika@mountamanzi.co.za>


    Hello

    Thank you for the estimate 2019 payment.
    Your week/s has been deposited.
    Enjoy your day

    Another Question.... I received two statements:

    WHY ???
    1 Sep 2019 00:00 Opening Balance (R336.62)
    1 Sep 2019 09:34 (DINUA175299 / Levy 2020) LEVY UH 5BED FW R3 065.55 R2 728.93

    1 Sep 2019 00:00 Opening Balance (R455.04)
    1 Sep 2019 09:34 (DINUA175300 / Levy 2020) LEVY UH 5BED FW R3 065.55 R2 610.51

    Thank You

    Douglas Kaya
     
  8. Doug.Kaya

    Doug.Kaya TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    1,118
    Likes Received:
    14
    Trophy Points:
    248
    UPDATE: October 5th 2019

    I still have not been able to contact Mt. Amanzi !!!
    I've sent at least 6 emails and have NEVER received a reply or acknowledgement of receipt.

    Normally... I receive an email reply the next business day.

    Has anyone been able to email them ?
    How do you pay your maintenance-fee ?

    TIA !
     
  9. cerralee

    cerralee TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    637
    Likes Received:
    47
    Trophy Points:
    238
    Location:
    ne pa
    Look in your e-mails for a reply from levies@mountamanzi.co.za or Riana van der Walt. I received the notice on Wednesday, September 2 and sent my account number and credit card information the same day. I requested to let me know when my credit card had been charged and when the weeks were placed with RCI for deposit. The next day I had an e-mail saying the card was charged and the weeks had been banked. So far they have not shown up in my RCI account. Usually it takes a few back and forth e-mails and contacting RCI South Africa Specialists to get this accomplished.
    I own two weeks as well and received two separate invoices in my e-mails. The amount that showed up on my charge card was the total of the two levies. Hope this helps!
     
  10. Doug.Kaya

    Doug.Kaya TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    1,118
    Likes Received:
    14
    Trophy Points:
    248
    I ALWAYS email: levies@mountamanzi.co.za.
    But... unlike you, NEVER received a reply !!!

    Might you be willing to reply to Riana and ask her if she received emails from:
    Doug.Kaya @ Gmail.Com ?

    Thank You.

    Doug
     
  11. cerralee

    cerralee TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    637
    Likes Received:
    47
    Trophy Points:
    238
    Location:
    ne pa
    Did you prepay 2020 levies this year. The reply is from 2018, not 2019. I don't know why there are two different amounts, I would look over my credit card statements from this year and see if my account was charged. Are you putting your account # on your e-mails? Also make sure you are including your RCI account number and stating that you are from the United States. Sometimes it takes numerous e-mails to get a response. Check your credit card statements from this year and give her the date the charges were placed on your account.
     
  12. Doug.Kaya

    Doug.Kaya TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    1,118
    Likes Received:
    14
    Trophy Points:
    248
    Hi Cerralee !

    I have NOT prepaid my 2020 this year.
    I just checked my CC statements online... NOTHING was charged by Mt. Amanzi.
    Yes to: Account # and RCI account number.
    I used the same email (all with the necessary info) and just change the dates.
    I sent at least SIX emails within the last month.

    Might you be willing to email her per my request ?

    Thx, Doug


    Doug
     
  13. cerralee

    cerralee TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    637
    Likes Received:
    47
    Trophy Points:
    238
    Location:
    ne pa
    Can you please check the e-mail address Doug.Kaya@gmail.com and see if you have received any correspondence from him? He contacted me through TUG and said he has been sending e-mails and has not received any replies. Please contact him.

    Thanks,
    Lee Cerra
    Sent them this e-mail...hope it helps
     
  14. Doug.Kaya

    Doug.Kaya TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    1,118
    Likes Received:
    14
    Trophy Points:
    248
    Thank You Very Much Lee Cerra
    Hopefully I'll receive an email from them.

    I'll let you know.

    Doug
     
  15. cerralee

    cerralee TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    637
    Likes Received:
    47
    Trophy Points:
    238
    Location:
    ne pa
    Received the following e-mail from Mt. Amanzi this morning. Try to resubmit your request. Good luck!

    Unfortunately I did experience problem with my e-mail since first week of
    September can you please ask them to resend the e-mail and then I trust that
    I will receive it because we do reply back to e-mails send to us as soon as
    possible.

    Regards


    Creating an environment for everlasting holiday memories
     
  16. Doug.Kaya

    Doug.Kaya TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    1,118
    Likes Received:
    14
    Trophy Points:
    248
    ==========================

    Thank you Cerralee.

    I'll re-send my email to Riana.
    Hopefully they'll receive it and... respond.

    Will keep you apprised.

    Doug
     
  17. Doug.Kaya

    Doug.Kaya TUG Member

    Joined:
    Jun 6, 2005
    Messages:
    1,118
    Likes Received:
    14
    Trophy Points:
    248
     

Share This Page