I think the line needs to be drawn at pool toys during prime time. Enjoy the water, leave the ball for throwing elsewhere. Swimmies or other personal floatation devices (like the blow up rings) are excluded for the very young children since they end up being safety devices.
If nothing else, posting a sign that prohibits pool toys would be something bothered patrons could point to. "Hey, can you take the football over to the meadow, please? I'm worried about getting hit in the face by the ball" With a sign posted, you have "backup" vs being a cranky whatever. Totally normal to not allow toys at prime time. A simple reminder that the pool is For Everyone could help but you can't reach the true knuckleheads that are selfish and insensitive.
The post about a kid playing with the life ring ... I would have been telling them Hands Off no matter who was around. It is NOT a toy. If I see someone going for the shepherds crook, I'm there before they get it from it's bracket. To me, that's serious stuff, And Not Toys. "Is someone drowning right now that you are attempting to save? No? Then put the EMERGENCY item back where it belongs". If I got any guff from parents, I'd ask if they let the kids remove fire extinguishers to play with, too. Same deal. I still have my deep authoritative lifeguard voice and not afraid to use it. I would honestly be mad but containing it because some people just don't get it, so would be attempting to educate.
I don't care if the kids run on the slick deck. A couple spills on hard surface with scraped parts should cure the urge.
I am against kids in the hot tub. Not sure where I would draw the age line, maybe 15. I'd post a sign there about it being for "the peaceful enjoyment of our adult guests". Peaceful enjoyment includes not being bothered by splashing or jumping in. That's not what the hot tub is for.
Really, a few signs to back up guests looking to eliminate bothersome behavior would help and is super cheap. You aren't going to end splashing and squealing because these naturally come with a pool.
My pet peeve remains GLASS at the pool. If there isn't a sign about that, there should be. Yeah, none of us are clumsy, been years since I broke a glass at home, etc etc., but crap happens and glass is a major hazard. Hopefully the units have plastic tumblers.
All the rules you mentioned are posted, including no toys, flotation devices, etc, are included.
There are actually several signs posted in several places and at least one extremely giant sign with the rules that you cannot miss, including glass, running, diving, etc... they have it all covered, including an age for the spa with adult supervision requirements. Over the years, they even removed the Hawaiian words and kept everything in plain English.
Part of the problem at our pool is the deck around the pool isn’t large enough to spread out away from the water, unless you want to be in the shade under the cabana.
If you are in a lounge chair, you are lucky to have 1-2 feet of space from the edge of your lounger and the pool edge. That’s part of the problem. The fence needs to be moved back a few more feet and deck space added. (Of course another cost!)
The only time I did say anything to any of the kids was when the teens were diving and I politely pointed to the large sign. They were nice enough to immediately tell the rest of the kids about the no diving and pointed to the rules to those old enough to read. I kept quiet and to myself the rest of the time.
I understand kids are going to squeal with joy while having fun, I have earbuds for that, but in the 30+ years of owning at this resort, I’ve never seen the pool overran with as many kids as I did these two weeks day and night! (The Resort doesn’t have an extremely large pool size either, it’s a basic rectangle from many decades ago.)
This incident isn’t going to keep me from coming back in the future, since I love this small oceanfront Resort and it’s maintained extremely well with tons of beauty to look at.
I’m sure next time I’ll have a better experience.
Resort Management (out of state) has been notified of the incidents and will be talking to security at the Resort.
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