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Overlapping reservations

Discussion in 'Wyndham Vacation Resorts' started by DRIless, Nov 14, 2017 at 10:04 AM.

  1. DRIless

    DRIless Guest

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    So, latest iteration of Wyndham website warns about an overlapping vacation when you book, tells you that you have x amount of time to put guest name on one of them. IF it doesn't warn about overlaps at booking time, is it then OK and it will not be cancelled under the rules?
     
  2. north

    north Guest

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    I have had overlapping reservations for several months with no warning message, and so far they have not been cancelled. But that is no guarantee. I guess they could be cancelled with reference to the rule.
     
  3. Sandi Bo

    Sandi Bo TUG Member

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    I don't trust the system. I don't leave overlapping reservations, whether the system is warning me or not.

    I've seen it just about any which way:
    - get a warning at booking
    - after booking, get an alert
    - after booking, i've had overlapping and don't see an alert

    I clear up any alerts and also watch for duplicates the system hasn't flagged.

    I'll update my comment - I don't leave overlapping reservations if I care about them. I have had some that were overlapping that didn't have an alert (as north indicated he has). I haven't had any be cancelled.
     
  4. wjappraise

    wjappraise TUG Member

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    I have had three reservations cancelled without warning due to overlapping.

    What makes it particularly galling is that the website will fail to show some reservations based on how I index the display (by resorts, or by nearest reservation dates). And other reservations will show duplicates and if you react to that and cancel one, it cancels the duplicate as well. So I have to cross reference each reservation to see if it truly is an overlapping one or if it is just Wyndham's piece of crap website issues.

    Wyndham is aware of the issue and the patent lunacy of canceling reservations when there is no definitive way to verify my reservations. But they don't care.


    Sent from my iPhone using Tapatalk
     
  5. 55plus

    55plus TUG Member

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    When Wyndham removed duplicate owner names from member accounts they missed mine. I still have three versions of my name (full first name, short version, and Jr. ) making it possible to make 3 overlapping reservations. They are all on one contract and so far I haven't had a problem with overlaps. If someone had multiple contracts associated with multiple member numbers they could probably make overlapping reservations without cancellation.
     
  6. am1

    am1 TUG Member

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    Probably not a good idea to post this online if you want to keep it.
     
    Kozman likes this.
  7. md8287

    md8287 TUG Member

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    I just last week had a duplicate name removed without notice. I still have 1 reservation intact with that name but I can no longer choose it as an option.
     

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