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[Please post ALL "new RCI website" posts here]

kjsgrammy

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RCI Weeks side up and running

I just checked out the "new" RCI weeks website. As noted in another thread (on Wyndham forum), the site is prettier looking, but not much else to report. I did have problems when trying to switch screens (kept getting an error window), but would just retry and it would go to where I wanted.

I think the site is going to be pretty busy the next few days as others try it out. My OGS was still in place (was concerned that would get lost during upgrade).

Other than the "pretty look", I didn't notice much difference.
 

Passepartout

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How about that. You might consider changing the header to more clearly point people to the website. (edit-go advanced-[edit the header]- save)

Jim
 
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Rob562

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I get a blank page with just "file not found".

EDIT: OK, moments later it was up for me.

-Rob
 
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BevL

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Maybe it's a Canadian thing. I still have the we're down until 6:00 eastern time page
 

ira g

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Up but not running. Can't search. Have all my confirmed reservations, but in no order even though selected in check in order. I guess we have to wait until the bugs are worked out. Maybe a week or two?????
 

suzanne

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I just got message (EXTENDED OUTAGE) whatever that means.... The times listed for USA to be up and running shows 6:00 PM. We will see.

Suzanne:ignore:
 

Passepartout

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It's only partially up at best. No searches or exchanges/deposits are happening. I have been able to sign on to both Weeks and to the Points sides, but as far as doing anything that matters, I still get a message that it will be down until (XX:00) EDT. Knowing RCI, even that is purely an estimate.

And don't be surprised if a new website won't come complete with higher rates and slower data.

Jim
 

Keep Traveling

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I was able to book 2 separate 3 bedrooms at Animal Kingdom when it came up and there are tons of them out there... I love the new site.


Just Kidding.
KT
 

mdurette

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I can search and for a week I have been watching the TPUs are lower. (But, I have been seeing them go lower for about a month now).

Favorites don't seem to be working though.
 

GPLACERS

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Charging Tax on Exchange Fee?

I tried to Book Wyndham Indio on my Weeks account and RCI asked to pay $57 Room tax with Exchange fee. I tried another resort, non-wyndham, no tax was charged. I went to my points account and that Wyndham Indio had No Tax, so some glitch on weeks side,
 
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HuskyJim

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RCI - Up, not working, like usual RCI rollout

.. My Favorite Searches (multiple resorts) is not working. For all of MF searches, I get every resort in the RCI catalog returned as available:
3123 resorts (195228 available units).

For My Favorite Resorts (individual), it seems to be working.

Another search error, the results of any search for each resort are not sorted, so the weeks are list in some unknown order, definitely not in date order.
 

rickandcindy23

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I cannot see details of my confirmations. The pages won't load.

I see other minor issues, but seems it's all fixable and will work better in a few days. I hope.
 

eal

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I have tried 3 different browsers and I can't get RCI.com to even open.
 

tschwa2

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A few in S and VA, a single resort in NC, MD, PA, and UT, plus Jamaica and the Bahamas
I can't see where to access the points charts for the points resorts.
 

catwgirl

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One of my reservations has disappeared - The Reserve at Summer Bay 3 bedroom house - and a 1 bedroom unit at Star Island for the following day is on hold instead. They better get this little snafu fixed, and quick!

Check your reservations. Make sure they are all there and correct!
 
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squierjosh

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I just tried the new site. Last Thursday/Friday, I was able to see Silver Lake Resort available check-in dates into February of next year. Now it ends first week of January. I wonder if they're still loading available times into the system? Wouldn't it just pull it from the same database?
 

squierjosh

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The calendar isn't working on some resort pages. Looks like they have quite a big of debugging to do. Classic RCI.
 

bellesgirl

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Three issues I have noticed (I am sure there are more) are

1. my favorites no longer have date ranges associated -which is really the point -of them,
2. I cannot save new favorites and
3. all my ongoing searches indicate they were started today rather than the correct historical date.

The last one, if true, would be very problematic but hopefully it is just a display issue.
 

jmpellet

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3. all my ongoing searches indicate they were started today rather than the correct historical date.

The last one, if true, would be very problematic but hopefully it is just a display issue.

Where do you see the starting date for the search? I'm afraid to click modify as to not mess it up but I assume its in there.
 

Amy

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I just tried to start an ongoing search and after entering my cc card info, the next screen gives me an error message that's unrelated to my payment info. Why don't they iron out these bugs before making new changes "live"?
 

bellesgirl

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Where do you see the starting date for the search? I'm afraid to click modify as to not mess it up but I assume its in there.

If you go to home>vacation plans> ongoing search it shows the details all on one screen, which is nice. On the right where it has Deposit Details it shows a start date of today for each of my searches. I am not sure what they mean by "start date" but regardless of interpretation, it is wrong.
 

HuskyJim

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RCI errors, so what's new?

The errors that I see:

My Favorites Searches -all of these (I have 7) return the full catalog of RCI resorts. Ridiculous. Except the last one in my list, which is for all of Hawaii. That one works properly.

My Favorite Searches, cannot select "Show Criteria".

When I get a resort, the weeks are listed in a random order, not in date order.
 
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