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RCI problems

rachel1998

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Anyone having problems this morning with RCI? I can log in but everytime I try to go to the exchange part it tells me they are experiencing problems and to log out and try again.
 

EvelynK72

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Same for me. I can go to the other "tabs" - deposits, extra vacations, etc., but when I go to exchange, I get an error message telling me to log out and try again or call RCI internet help.
 

goofygirl17

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I know the site was down for maintenance. It originally said from 8 am yesterday to 10 am today and then last night (at 8:40) it said 8:45 pm to 3 am. When I try to log-in I can't even get the page to load. The error message says something about no backend server available.
 

BoredinVT

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With a little luck, this longer than normal maintenance session will result in faster service..But I'm not holding my breathe. ;)
 

goofygirl17

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Now it says from 4:30 pm Saturday to 9:00 am Sunday. WTH? We have an exchange on hold that I'd like to check.
 

sandkastle4966

Tug Review Crew: Rookie
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i still have the message that it will be down til 9 am.....

not a good sign.......
 

goofygirl17

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Does anyone have the 800 number? I would really like to check our exchange that is on hold and see if there are any other options. I'm hoping that they didn't end the hold on it because I couldn't confirm it with the website down.
 

Sandy VDH

TUG Review Crew: Elite
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Resorts Owned
Wynd VIP Plat GF, HGVC Elite, WM, HICV, +
When I tried to log on yesterday and it said the system was down May 16 and 17th. Too bad it was May 30th. I see when I log on this morning at least they changed the dates to the right date, but it look like it will be down till 5 pm.
 

Ann-Marie

TUG Review Crew: Veteran
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Oyster Bay, NY & Sun City, S.C.
Resorts Owned
The Summit @ Massunetten, Sheraton Desert Oasis
I can not even load the home page. I keep getting this message:
Message from the NSAPI plugin:

No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.
 

goofygirl17

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Now the message says from 4:30 pm Saturday to 5:00 pm Sunday. It has actually been down since 8 am or something yesterday morning. I hope they're fixing all the glitches- they must be having trouble with it.

I wish I could find the # to call.

Okay- I'm not too bright in the morning- I just need to look at my catalog to get the number- duh!
 

tschwa2

TUG Review Crew: Veteran
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A few in S and VA, a single resort in NC, MD, PA, and UT, plus Jamaica and the Bahamas
HGVC and Wyndham Online searches?

RCI has been promising and teasing HGVC and Wyndham generic online searches. Maybe this extended outage is the changeover in the system?!

...or maybe the field mice that power the website were tired and needed a vacation.

Tracey
 

rickandcindy23

TUG Review Crew: Elite
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The Centennial State
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Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge,Shadow Ridge,Grand Chateau;Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few; Grand Palms; WKORV-OF (2),Westin Desert Willow.
We all have our hopes and wishes, don't we? :)

Me, too! RCI Points is the pits for searching. You can only see one area, 30 days at a time.
 

suzanne

Tug Review Crew: Rookie
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RCI Still down at 2 PM

It's 2:00 PM here in Deerfield Beach, FL and I am still getting the Back End Server error message.

I can't even get to the logon page, as soon as I try to access the website I get the error message.:crash:

Suzanne
:(
 

Sue

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Just checked the website again. Used Rci.com instead of my shortcut and the website showed a message that stated it would be down until 5pm eastern time.
 

Egret1986

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It's 4:33 pm EDST and I get the RCI message, down until 5:00 pm

Something is telling me that isn't going to happen. Has anyone called RCI today. I avoid calling if I can, it usually makes me break out in a rash (though lately I haven't had any issues with the VCs). I have a couple of units on hold that will be released tonight at midnight. I'm curious if this whole maintenance thing may have inadvertently released them. But at this point, I'm not ready to make the call. I like to have things pulled up online before I call, plus I don't have my Points ID written down anywhere.
 

Dottie

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New notice--not til 8m EST. Somehow, I don't think they will make that one either. Maybe tomorrow.
 

jbuzzy11

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with all the problems there have been with my account I hope this gets it right.
 

Marvin

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I get a window now that says it will be down until 8 pm, Eastern, Sunday.
 
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