wptamo
newbie
Hiya,
I booked flights for my wife and I thru RCI to SXM for March 2018, don't think I will book with RCI travel again!!!!!
I learned around Nov 7 2017 that our airline ( Air Transat) had cancelled all flights from Toronto to SXM for the season, so I contacted RCI right away. My friends booked thru Expedia and had their full refund by Nov 7th!!! It took me 3 calls to get to a person that would help, and that was on Nov 10th. I was told that I'd be getting a refund (Nov 10th call). Here it is Dec 4th and I have no update, the flight is still in my "Travel reservations list" as an active vacation... last I checked no refund to my credit card.
how long will this take?
I have sent 3-4 emails since asking for updates... nadda!
I sent a message on Facebook...no reply.
I have a feeling I will not get a refund, even tho the airline was refunding $ for the flights.
I hate the idea of calling them and spending an hour on the phone only to get passed around and told it's in the works...
Losing my patience!
sigh...
I booked flights for my wife and I thru RCI to SXM for March 2018, don't think I will book with RCI travel again!!!!!
I learned around Nov 7 2017 that our airline ( Air Transat) had cancelled all flights from Toronto to SXM for the season, so I contacted RCI right away. My friends booked thru Expedia and had their full refund by Nov 7th!!! It took me 3 calls to get to a person that would help, and that was on Nov 10th. I was told that I'd be getting a refund (Nov 10th call). Here it is Dec 4th and I have no update, the flight is still in my "Travel reservations list" as an active vacation... last I checked no refund to my credit card.
how long will this take?
I have sent 3-4 emails since asking for updates... nadda!
I sent a message on Facebook...no reply.
I have a feeling I will not get a refund, even tho the airline was refunding $ for the flights.
I hate the idea of calling them and spending an hour on the phone only to get passed around and told it's in the works...
Losing my patience!
sigh...