I am a new owner and have submitted some long term request list entries. One request is for the summer of 2019, and two are for the exact same checkin dates in the spring of 2019 at 2 different resorts. Once I saw the online question about cancelling other requests, I left it blank on all 3 and decided to call Hyatt after creating the entries.
The service rep told me that it is an all or nothing thing - if you request cancellation, she said any hit marked with cancellation will remove ALL other requests. She said that you cannot tie 2 of the 3 together as I would like. Since I have requests for 2 different times, I did not want a hit in the spring of 2019 to cancel the request for the summer of 2019.
However, I am now concerned about the possibility of hitting both requests for spring of 2019. The rep said it does not work that way - but I am thinking that if I go until exactly 6 months out and some inventory opens up by default it is possible they happen right after midnight 6 months out?
Is this a valid concern? And if it happened, what are the odds they would cancel one of them without charge?
TIA for your help!
The service rep told me that it is an all or nothing thing - if you request cancellation, she said any hit marked with cancellation will remove ALL other requests. She said that you cannot tie 2 of the 3 together as I would like. Since I have requests for 2 different times, I did not want a hit in the spring of 2019 to cancel the request for the summer of 2019.
However, I am now concerned about the possibility of hitting both requests for spring of 2019. The rep said it does not work that way - but I am thinking that if I go until exactly 6 months out and some inventory opens up by default it is possible they happen right after midnight 6 months out?
Is this a valid concern? And if it happened, what are the odds they would cancel one of them without charge?
TIA for your help!