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I just wanted to ask that if anyone has stayed in 2019, please post if the resort fees did go up. When I booked Woodstone at Massanutten back in early 2018, there were no fees, or else I wouldn't have booked it (my husband has been laid off for a few years, and I don't make much money; the only reason we can vacation is if we get a good deal on an RCI exchange fee, it's close enough to drive, we eat in the whole trip, and we don't do any activities that cost money). A few months after booking it, we rec'd an RCI notice that there are now fees being charged by the resort. I promptly called the resort and was told it was $54 for the week for a 1 bdrm. I was upset because the terms in effect at the time of booking should be like a contract and shouldn't be changed. These new resort fees should only be for those that book it after it went into effect. Now I read in this forum that it will be $94?!?! Maybe it will increase again before our trip in April 2019! We may have to forfeit what we paid RCI and not go since this nearly doubles the cost of the vacation. How disappointing. Too bad this situation probably isn't enough money to interest an attorney in a class action lawsuit.
I would complain firmly and politely when asked for the fee. Show them your confirmation to show you booked with no fee. Does any tugger have any experience with getting it removed. It is also possible to challenge the charge with the credit card company. None of those are guarantees but I would think between the two you have a good shot at getting the fee reversed. I know it is tough but find the cash somewhere else and go have a nice vacation.