Status of marco island resorts?

[Jason245]

Looks like they are issuing mf refunds to owners affected. . Seems that they are handling this in best way possible at hgvc. .

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[Panina]

Looks like they are issuing mf refunds to owners affected. . Seems that they are handling this in best way possible at hgvc. .

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Which ones are offering mf refunds? Most are affiliates.

 

[Seaport104]

Which ones are offering mf refunds? Most are affiliates.

I believe all of them (Eagles Nest for sure) are since they are covered under the Hilton insurance. I think it was Hurricane Wilma that put Eagle's Nest out of service for months and the owners received a refund of their maintenance fee

 

[PigsDad]

Looks like they are issuing mf refunds to owners affected. . Seems that they are handling this in best way possible at hgvc. .

Wow. I'm impressed! I thought they might just give the HGVC owners their points back into their account, but that would not work for those owners who are not HGVC members. Refunding the MFs does seem like the best outcome for the owners.

BTW, the four properties now have expected re-opening dates posted:

Surf Club: Saturday, September 23, 2017 (week 38)
Charter Club: Saturday, October 14, 2017 (Week 41)
Club Regency: Saturday, October 14, 2017 (Week 41)
Eagle's Nest: Friday, October 20, 2017 (Week 42)

Kurt

 

[Talent312]

This notice was posted for Charter Club, Club Regency, Eagles Nest, but not for Surf Club...

MESSAGE FOR OWNERS: Owners who are not able to use the property during their week(s) will receive a letter in the mail explaining the maintenance fee reimbursement process.

 

[Talent312]

Wow. I'm impressed!

Unless HGVC insurance covers refunded MF's, funds lost for on-going or annual expenses will have to be made up somewhere, and owners who did not receive a refund will prolly bear some of the burden -- which IMHO, is unfair. OTOH, if the insurance covers the refund, more power to 'em.
... Not that I have a dog in this hunt.

 

[Seaport104]

Unless HGVC insurance covers refunded MF's, funds lost for on-going or annual expenses will have to be made up somewhere, and owners who did not receive a refund will prolly bear some of the burden -- which IMHO, is unfair. OTOH, if the insurance covers the refund, more power to 'em.
... Not that I have a dog in this hunt.

Insurance covers the refund of maintenance fees

 

[rapmarks]

Very happy to hear that club regency will be open a few weeks before our check in date.

 

[dsmrp]

This notice was posted for Charter Club, Club Regency, Eagles Nest, but not for Surf Club...

MESSAGE FOR OWNERS: Owners who are not able to use the property during their week(s) will receive a letter in the mail explaining the maintenance fee reimbursement process.

Wow that's great! Over on the Vistana forum, Westin St John owners would be happy to get their MF reimbursed rather than getting an II week deposit.

 

[Jason245]

Wow that's great! Over on the Vistana forum, Westin St John owners would be happy to get their MF reimbursed rather than getting an II week deposit.

Yet another reason why HGVC is one of the best

 

[PigsDad]

It is kind of interesting comparing the damage at the Surf Club and Charter Club properties.

Both buildings are of similar construction and size, but it looks like the Surf Club came out with much less damage. The Charter Club said 90% of the rooms had some amount of water intrusion, but not so much has been reported at Surf Club. Of note, 2 or 3 years ago the Surf Club replaced all of it's large sliding glass windows with new hurricane-proof windows -- I think this is probably a big reason they fared better through the storm. A big "thank you" to the board and staff who worked on getting those windows replaced!

Kurt

 

[Panina]

http://sunrisebayresort.com

Sunrise bay posted lots of pictures. On upper left side of screen select hurricane update, at end of letter is a link for pictures.

 

[wgallen8]

Last updates on Charter Club Site

http://charterclub.hgvc.com/

 

[Talent312]

Last updates on Charter Club Site:

GOAL DATE TO REOPEN: Saturday, October 14, 2017 (Week 41).

Looks like my booking for next June is safe.

 

[BEV]

Wow. I'm impressed! I thought they might just give the HGVC owners their points back into their account, but that would not work for those owners who are not HGVC members. Refunding the MFs does seem like the best outcome
BTW, the four properties now have expected re-opening dates posted:

Surf Club: Saturday, September 23, 2017 (week 38)
Charter Club: Saturday, October 14, 2017 (Week 41)
Club Regency: Saturday, October 14, 2017 (Week 41)
Eagle's Nest: Friday, October 20, 2017 (Week 42)

Kurt

 

[BEV]

Did I detect a loss of ability to go to Eagles Nest at XMAS time I am possibly able to help you out if it ia XMAS week you need to have some help wirh (granted --if you are using points to book XMas too) maintenance fee reimbursement AND restoration of points back to acct// Like want to consider a nearly full back pymt (75% of RCI points come back your way if you cancel by late Oct. THEN you are free to take my Grand Mayan @ Riviera Maya DEC 22-29 for the steal of 775. for 1 bd sleeps 4 Vidanta Resorts runs that & Bliss next door. Please email me if would consider.. Bev Hook Be aware I am sad not being able to go self as the unit cost me over 53000. I would be willing to pick what you can get for me 1 bd next yr--after mt surgery.

 

[alwysonvac]

I remember Florida getting hit with higher insurance rates in 2007 which also impacted maintenance fees (see thread below).
So put some of that refunded MF aside for a possible increase in insurance fees.

Hurricane impact on MF (2016) - http://tugbbs.com/forums/index.php?threads/hurricane-impact-on-mf.246966/

 

[Deb & Bill]

It is kind of interesting comparing the damage at the Surf Club and Charter Club properties.

Both buildings are of similar construction and size, but it looks like the Surf Club came out with much less damage. The Charter Club said 90% of the rooms had some amount of water intrusion, but not so much has been reported at Surf Club. Of note, 2 or 3 years ago the Surf Club replaced all of it's large sliding glass windows with new hurricane-proof windows -- I think this is probably a big reason they fared better through the storm. A big "thank you" to the board and staff who worked on getting those windows replaced!

Kurt

The storm came from the side opposite the hurricane proof windows at Charter Club, the east side, not the west side. So the water intrusion was on the back door and guest bedroom window side.

 

[PigsDad]

Letter from Charter Club's Resort Director in Fall Newsletter

Dear Charter Club Owners,​

As you are likely aware, Hurricane Irma made landfall on Marco Island on September 10, 2017. Recorded
wind speeds reached 130 mph and the storm surge was approximately 6 to 7 feet.

Damage to the roof of the resort’s clubhouse resulted in severe interior impacts, including flooding and
damage to insulation, drywall, air conditioning ductwork, lighting, and one A/C unit.

In addition, the property sustained damages to tennis courts and fencing. Furthermore, landscaping
damage throughout the entire property was extensive, and it will take time for our beautiful landscaping to
come back to what it once was.

The majority of units in the north and south towers sustained some water intrusion from the storm, which
damaged carpets, walls, and ceilings. The remediation company was on property almost immediately
following the hurricane to begin water mapping (measuring moisture), and worked seven days per week
for approximately five weeks to restore the units and clubhouse. We have already replaced all guest
bedroom carpets and are in the process of replacing 15 roof A/C units, exit signs, and a few additional
signs throughout the property.

The Charter Club staff has worked very hard to restore your home away from home, and we anticipate
the resort will reopen on October 14, 2017. Thank you for your patience during this time. We are excited
to welcome you on your next vacation!​

Kurt

 

[rapmarks]

I just received a letter from Club regency that the roofers will be working on bldg 5 while we are there.

 

[Bxian]

Charter Club now open.