Yep, I agree that their system is just a guessing game. I feel like I am playing 20 Questions or Go Fish with them. "Do you have anything in Orlando?" "No, Go Fish." "Do you have anything in So California?" "Go Fish."
Me: "Do you have anything on Kauai, Myrtle Beach, Hilton Head Island, North Carolina, Massachusetts, Maine? What about the Big Island?"
SFX: "Yes, we have a one bedroom on the Big Island but your deposit won't pull it."
Then you say, "What do you have that I can get?" SFX: "We cannot work with you like that. Give us some ideas of what you want."
At least when I play games with my grandkids, I occasionally get what I need while playing these games.