I would like to hear from other memebers. Worst customer service ever!.. Over i hour waits on the phone. Interval International is worse. Booking systems very difficult to negotiate. Are there any revierws on this site? If so how to find them. Thanks
We’ve owned in Branson since 2006, but our resort want initially with Spinnaker. They took over management of French Quarter when it went into bankruptcy and then bought the contract when the bankruptcy was settled.
My experience is Spinnaker is a middle of the road, small timeshare company with few destinations. Their sales staff has generally ranked among the worst we’ve dealt with as far as honesty. Spinnaker is also difficult to deal with if you want to sell your timeshare, putting up hurdles such as requiring the buyer pay a couple of years MF’s in advance and NOT allowing the seller to write the check.
Overall we haven’t had bad customer service. The MF’s are inexpensive and that’s reflected in the resort quality. For instance Insignia TV’s rather than LG quality, an old as the hills and noisy whirlpool dishwasher, old washer/dryer set, ancient and worn out furniture. Essentially they keep MF’s low by replacing items only after they outlived their usefulness or it breaks. We’ve owned since 2006 and all that’s been replaced that I could tell was the refrigerator, the TV’s, they removed the gas fireplace and replaced it with a TV cabinet. That’s seems to have been the extent of the renovations. From pictures I’ve taken over the years, the microwave, stove, washer dryer and dishwasher are all the same.
On one hand this is responsible fiscal management. On the other hand it makes the resort feel old, worn out and cheap. The again, if we had wanted Marriott in Branson, we’ve had purchased Marriott. We wanted someth8ng affordable and that’s what Spinnaker provides. Affordable, reasonable accommodations.
