hiserman79
newbie
Only owned for about 6 months now (resale ty tugg). Currently on my 2nd week vacation at wyndham Smokey mountains. 1st week was at Bonnet creek. We had the extra time and for entertainment we did our 1st owners update.
Wow I really had no clue how pushy, deceptive and then upset these guys can be. I got paired with whom I'm assume is the top dog he ran the presentation, he seemed to basically run the entire show around the office. He laid eyes on us as soon as we came in, put us with xxxx and mid convo before breakfast with nothing being said yet about ownership he intervenes and takes over. Maybe I looked extra gullible or tough who knows. Any way I was never rude and only countered him when I knew I could prove him wrong.
I'm new and still learning so he did have some advantages. Here's the highlights according to him my points are basically worthless as I have appx 308k a year between 3 combined contacts. I'm also never going to get to go anywhere nice and I'm waisting my money on valueless maintenance fees. I explained I am able to squeeze usually 3 full weeks a year because I am open to location and my kids school schedule let's use travel non peak. He also didn't like when I booked reservations I front of him at places he said with only 10mo booking I'd never get in. He simply couldn't accept I'm happy with spending less than 600 on my 3 contracts and happy with my 1700 a year fees getting me the condos I want.
The best part tugg he has only barely heard of that forum and it's full of idiots who really so nothing but hurt future owners. Apparently you guys set people like me up for failure as I can never experience wyndam as it was meant to be experienced.
The good news for 12k he could magically turn all my worthless points into the best of the best. Vip level (gold I think is what he said) I could get 6 weeks or more a year. I could get the wyndham rewards cc that would more than pay for the 12k and all my maintenance fees blah blah blah. I told him put it plain English I get at least 6 weeks a year at any resort gold level benefits and a wyndham rewards card will pay for it all I'm in. Obviously he couldn't do that.
I do have one question maybe yall can answer, he kept referring to a points chart in the back of the resort guide which to me was the rci exchange rate. He was saying that chart is what retail owners pay for any resort in all of wyndham network no matter the location. The individual charts on each resorts page is for people like me who listen to people online and get screwed. Anyone know exactly what this clown was trying to twist? I know cancel re book and various other benefits save points but is there a magic cheaper chart for retail buyers?
He was obviously upset and as he was seeing me out ask me why I wasn't staying at Smokey mountain lodge (waterpark). Before I could answer he said oh that's right you listened to those online and can never book the good places. I went back to wyndham printed my confirmation for July 4th week at great Smokey lodge and returned handing it to him no words exchanged. Thanks tugg you "idiots" are my kind of people and over the years I hope to earn the title of idiot from Wyndham sales staff.
Wow I really had no clue how pushy, deceptive and then upset these guys can be. I got paired with whom I'm assume is the top dog he ran the presentation, he seemed to basically run the entire show around the office. He laid eyes on us as soon as we came in, put us with xxxx and mid convo before breakfast with nothing being said yet about ownership he intervenes and takes over. Maybe I looked extra gullible or tough who knows. Any way I was never rude and only countered him when I knew I could prove him wrong.
I'm new and still learning so he did have some advantages. Here's the highlights according to him my points are basically worthless as I have appx 308k a year between 3 combined contacts. I'm also never going to get to go anywhere nice and I'm waisting my money on valueless maintenance fees. I explained I am able to squeeze usually 3 full weeks a year because I am open to location and my kids school schedule let's use travel non peak. He also didn't like when I booked reservations I front of him at places he said with only 10mo booking I'd never get in. He simply couldn't accept I'm happy with spending less than 600 on my 3 contracts and happy with my 1700 a year fees getting me the condos I want.
The best part tugg he has only barely heard of that forum and it's full of idiots who really so nothing but hurt future owners. Apparently you guys set people like me up for failure as I can never experience wyndam as it was meant to be experienced.
The good news for 12k he could magically turn all my worthless points into the best of the best. Vip level (gold I think is what he said) I could get 6 weeks or more a year. I could get the wyndham rewards cc that would more than pay for the 12k and all my maintenance fees blah blah blah. I told him put it plain English I get at least 6 weeks a year at any resort gold level benefits and a wyndham rewards card will pay for it all I'm in. Obviously he couldn't do that.
I do have one question maybe yall can answer, he kept referring to a points chart in the back of the resort guide which to me was the rci exchange rate. He was saying that chart is what retail owners pay for any resort in all of wyndham network no matter the location. The individual charts on each resorts page is for people like me who listen to people online and get screwed. Anyone know exactly what this clown was trying to twist? I know cancel re book and various other benefits save points but is there a magic cheaper chart for retail buyers?
He was obviously upset and as he was seeing me out ask me why I wasn't staying at Smokey mountain lodge (waterpark). Before I could answer he said oh that's right you listened to those online and can never book the good places. I went back to wyndham printed my confirmation for July 4th week at great Smokey lodge and returned handing it to him no words exchanged. Thanks tugg you "idiots" are my kind of people and over the years I hope to earn the title of idiot from Wyndham sales staff.
Last edited by a moderator: