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Issues with HRC Reservation Website?

TBipp

TUG Review Crew
TUG Member
Joined
Aug 16, 2014
Messages
81
Reaction score
23
Points
118
Location
Missouri
Resorts Owned
Hyatt Beach House and Windward Pointe, Key West, FL
The Banyan Resort, Key West, FL
Hello Fellow HRC Owners,

I'm trying to see what is available in September at some of the Colorado locations at the "Make a Reservation" page. Although many units are available at the CO clubs, the system will only load one page; i.e., September 1-16 and when I click the arrow at the bottom of the page to load the next set of available reservations, I see a spinning circle with the words "loading" and the page never loads.

I ran into this a few days ago and didn't bother to call in as I thought it was temporary. I've tried searching on two different computers and I cannot get past the first page of reservations.

Has anyone else encountered this issue?
 

IslandTime

TUG Member
Joined
Jun 20, 2011
Messages
187
Reaction score
54
Points
239
Location
Florida
Resorts Owned
Hyatt Sunset Harbor
This has been happening for me for at least a couple months, if not longer. I'm sometimes able to refresh the page to see the next set but that doesn't always work either. To get around it, I change the sort by order until I can see more.
 

TBipp

TUG Review Crew
TUG Member
Joined
Aug 16, 2014
Messages
81
Reaction score
23
Points
118
Location
Missouri
Resorts Owned
Hyatt Beach House and Windward Pointe, Key West, FL
The Banyan Resort, Key West, FL
Thank you IslandTime. It is now working. I was told by Hyatt to do the cookie fix but what worked was shutting down and restarting my computer. It works fine now. Good luck.
 
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