Here is what they told me was the problem with my account:
I called Web Support and they had me change some settings in my browser and reboot. Nothing.....
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Called Back
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The lady could not see anything (no DVC) in her points account but could see them in another account. She asked me to hold again and was gone a long time.
She said that I was being "Blocked" because when I first opened an account at RCI it was listed as a Vacation Village Account. I only own timeshares in Tennessee, none in Florida. However when I call RCI from my home phone they recognize me as a Vacation Village member and put me thru to the special group. So they have me listed as being in the Vacation Village group. ONE of my timeshares is in Vacation Village group (below is a list of the ones that are in the group).
She said that she would change my membership to "Basic" and not a Vacation Village membership and that within 24-48 hours I should be able to see all DVC. We shall see. It does make sense.
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If you can't see DVC with a Points account call and see if you are somehow associated with Vacation Villages group.
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Is there a problem with NOT being in the Vacation Village group?
Alhambra at Poinciana
(Poinciana, FL)
Alhambra Villas at Poinciana
(Poinciana, FL)
Aquamarine Villas
(Oceanside, CA)
Blue Whale
(Oceanside, CA)
Canada House
(Pompano Beach, FL)
Channel Island Shores
(Oxnard, CA)
Club Sevilla
(Kissimmee, FL)
Driftwood Beach Club
(Lauderdale-By-The-Sea, FL)
Enchanted Isle Resort
(Hollywood, FL)
Fantasy Island Resort
(Daytona Beach Shores, FL)
Fort Lauderdale Beach Resort
(Fort Lauderdale, FL)
Georgian Inn Beach Club
(Ormond Beach, FL)
Golden Strand Ocean Villa Resort
(Sunny Isles Beach, FL)
Grand Lake Resort
(Kissimmee, FL)
Hollywood Beach Resort
(Hollywood, FL)
Hollywood Beach Tower
(Hollywood, FL)
The Jockey Club
(Las Vegas, NV)
Kingsbury Crossing
(Stateline, NV)
Lago Vista at Buenaventura Lakes
(Kissimmee, FL)
Laguna Shores
(Laguna Beach, CA)
Lighthouse Cove Resort
(Pompano Beach, FL)
Lifetime of Vacations Resort
at Grand Lake Resort
(Kissimmee, FL)
Magic Tree Resort
(Kissimmee, FL)
The Maverick
(Ormond Beach, FL)
Oakmont Resort
(Pigeon Forge, TN)
Palm Beach Shores Resort &
Vacation Villas
(Palm Beach Shores, FL)
Palm Springs Tennis Club
(Palm Springs, CA)
Plantation Island Resort
(Ormond Beach, FL)
Presidential Resort
(Spotsylvania, VA)
San Diego Country Estates
(Ramona, CA)
Silver Beach Club
(Daytona Beach, FL)
Silver Seas
(Fort Lauderdale, FL)
Snow Lake Lodge
(Big Bear Lake, CA)
Sunrise Ridge Resort
(Pigeon Forge, TN)
Sunrise Beach Club
(Ormond Beach, FL)
Traders Inn Beach Club
(Ormond Beach, FL)
Treetops Resort
(Gatlinburg, TN)
Tropic Shores
(Daytona Beach Shores, FL)
Tropic Sun Towers
(Ormond Beach, FL)
Ventura at Boca Raton
(Boca Raton, FL)
Villas at Fortune Place
(Kissimmee, FL)