The entire piece felt like I was going through a forest of clickbait which is more annoying to me than any idiosyncrasies and deficiencies with a large (or small) airport.
1. It often depends on which airline you fly into a specific city. Land in Vegas on Hawaiian or American and the terminal experience is grand. Land at Vegas on Southwest at the B & C gates you feel like you're in a bus terminal. Other airports that I find this to be the case include: Newark (new terminal is awesome others not so great), DCA (E gates and new Admirals Club are great), DFW (terminal D and Flagship lounge are top notch), LAX (International terminal and a few others are world class), PHX (the new 8 gate concourse D is spacious and comfortable) and there are many other examples I have seen.
2. The new airport terminal in Kansas City is far superior to the old mess. If you haven't flown through MCI lately you will be surprised at the modern impressive single terminal structure.
3. LaGuardia use to be the worst IMO. I think the new structure (Terminal B) with American, Southwest, and United is a delightful experience. I actually look forward to arriving and leaving from LGA now.
4. Every airport has issues. Midway gets crowded. Love Field doesn't have enough bathrooms. Phoenix has small concourses with tons of traffic. Austin was built for a fraction of today's traffic. The list can go on. Even my favorite international airport, Singapore, has issues. I find I deal with the issues and make the experience the best I can.
5. Honolulu airport is old, but it is being upgraded - sort of. I guess the style of the airport always reminds me of being a kid and having to stop at HNL when flying from LA to Asia or South Pacific. Those stopovers for refueling were special to me. Every time I land at HNL I get a warm, comfortable feeling with happy memories floating through my head. And, it is HNL so how can you not be happy in Hawaii.
A delightful surprise:
Yesterday, I was pleasantly surprised with the remodeling of the Fayetteville/Bentonville airport. While a smaller airport in NW Arkansas it is really impressive. I can't believe how they made the airport so cutting edge. It is still being remodeled, but what has been done is amazing.
Airports are like life. It can be a bad experience or an enjoyable experience. It all depends on your mood, expectations, and how you approach the experience.