further info on Castles and Condos, expect more info soon
First, I am beginning to collect names and phone numbers and email and snail mail addresses of purchasers of Castles and Condos (each other M Hotel resort has a different contract) and # of m-weeks and suite size purchased (latter info optional) so we can if necessary combine efforts in any legal action needed, and thus also keep all of our costs down in paying for any legal action, and also we hopefully have more clout if we work together. So if you care to divulge any such information, reply via tugs messaging, or just email joefaubert at shaw.ca (note extra spaces, remove before emailing, and change at to @ - done to avoid ending up on spam lists). I note the last poster already referred to contacting a lawyer in Toronto. We may need a lawyer in Mexico, and perhaps liaison lawyers also in Canada and USA (assuming most purchasers are from those countries).
Second, some more info.
I have previously posted on this web site that
www.macmanngroup.com web site was no longer available, being “under construction”, but that the subordinate web pages regarding m-hotel developments were still available. That is no longer true. All subordinate web pages are now “page not found”. Surprisingly perhaps, enchantment web site is now available again, (
www.enchantment.com.mx), but has no mention what-so-ever of M Hotels. This begs the question whether M Weeks will be usable there or anywhere else other than at the home resort where they were purchased. Just out of curiousity I used the contact us page to send an email asking if M Weeks will still be usable at the Enchantment when the resort is ready for occupancy. I don’t expect a reply, but will let you know if I do get one.
Adrian Toca from Resorts Advantage has in an email to me now noted that “We are currently expecting for your inventory to be available by the Summer of 2010.” When asked why, the reply was “For many reasons including the health scare that afflicted Mexico’s Tourism, it has cause many delays which we are vigorously working against attempting to shorten the delay period.” I expressed my concern that there are likely serious financial problems and that there is not sufficient funding for construction completion, otherwise why in April and even May were there statements that Castles and Condos were hoping for Oct 2009 occupancy, and that 2 months later they are moving that target not by 2 months but by 9 months. I asked whether Mamann Group is still involved, since that was one of the assurances given – that the M Hotel developments had the backing of this strong Mamann Group that had lots of assets. I am doubting that Mamann Group is still involved, though at one time they were the owner of M Hotels (and maybe M Dreams sales team that M Hotels has dropped from any association with M Hotels projects).
I have asked Adrian some very specific questions in an email yesterday, after he answered some earlier questions but seemed to avoid answers to others. He does use the word “We” considerably as if he were part of M Hotels, so one of the questions he did answer was to clarify who We was, and that is “We are Resorts Advantage , we represent M Hotels-Castles & Condos Residence Club Customer Care Center.” I note that he did not say M Hotels Residence Club, but M Hotels Castles and Condos Residence Club.
Here are the other questions I await answers to today from Adrian. He usually has replied by now, so maybe he is going to take time and get information from his superiors first before he answers the questions, or maybe he just is going to continue to avoid answers to these questions.
I look forward to posting any answers to the above to the readers of this thread. Here are the questions:
1) the first question very important, and one you did not answer from my last email: Is an "M week" still a valid booking that can be booked at ANY of the M Hotel properties (once inventory available), AND ARE THE SIX PROPERTIES originally on the M-Hotels list, including Enchantment and Castles and Condos, once inventory available, thus still usable by a Castles and Condos residence club members by just using their "M weeks"
2) "second question from previous email that went unanswered: “ who really is M-Hotels now ... Is M-Hotels a division of Resorts Advantage. ... Perhaps Resorts Advantage bought M Hotels from Mamaan Group? OR IS M-HOTELS STILL OWNED BY MAMAAN GROUP? ... But perhaps Mamaan Group is now totally uninvolved in these M-Hotes developments, since the subordinate web pages for Mamaan Group that WERE ON THE INTERNET late last week still showing the different developments including Enchantment and Castles and Condos ARE NOW ALSO ALL GONE, and not just the Mamaan Group home page."
So the question again is ""is M-Hotels still owned by Mamaan Group?" (by the way, at one time Lynda McEachern did state in an email to me that "M Hotels is owned and operated by the Mamaan Group", thus my question as to whether that is still true.
3) Your last email DID NOT ALSO ANSWER THE QUESTION "in the case of Castles and Condos, is M Hotels just the transfer agent for DNG Capital Corp (aka Castles and Condos) who is the owner of the Castles and Condos property, and thus in actual fact we really don't have anything but a contract with DNG?",
or do we (Castles and Condos Residence Club Members) also have a contract with M-Hotels (I doubt it), since our DNG Capital Corp contract notes in item "2) Associated Properties. Member shall have similar lodging rights to associated M Hotels Resorts and future resorts WHICH MAINTAIN AND HOLD MUTUAL HOSPITALITY AGREEMENTS WITH THE PROVIDER. PROPOSED RESORTS INCLUDE ...". This implies that we may not have access to the other M Hotels resorts if there is not maintained mutual hospitality agreements for the proposed resorts.
so the question is asked again, DO WE CURRENTLY STILL HAVE ACCESS TO OTHER M HOTELS RESORTS AS THEY BECOME AVAILABLE?, or are those associations to the ohter M hotels resorts now broken (that was where my above "M Weeks" question came from about whether they were still good at other M Hotels resorts)
4) Finally, I asked this question in a separate email:
Do I have a user id and password yet for Castles and Condos Members Club web site, which I believe is operated by Vacancy Club? This web site used to be blocked but no longer is.
Is there any plan to provide as per our Castles and Condos Residence Club Memberships the membership in Platinum Preferred Membership serviced by Vacancy Club?
My Castles and Condos Residence Club membership contract provides for 30 years membership in Platinum Preferred Member by Castles and Condos with 3 platinum weeks per year and 2500 yearly hotel rewards points as well as other benefits. My contract says I have to pay that membership after the first year, but that contract was to be effective on May 20, 2009, and the user id and password were to be available within 30 days of that date.
Vacations Club when I called a week or two ago noting the site was blocked noted that the developer had not paid his bill, so there was no access to the web site. But the web site seems less blocked now, though I have no user id and password.
So what is the situation with the Platinum Preferred Membership by Castles and Condos?
Again, I look forward to posting any answers to the above to the readers of this thread.
Joe (PapaBearAB)