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Ownertrades is down?

Inhislove

TUG Review Crew: Veteran
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573
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Resorts Owned
Catalina Beach Club
Does anyone know why ownertrades is down? I wanted to respond to an owner and ask about Destination Points availability in Orlando starting 12/8 or 12/9 for a few nights.
 

Fasttr

TUG Review Crew
TUG Member
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Connecticut
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Marriott's Grande Ocean (Enrolled)
MVC Trust Points
Send a PM to @Clark, he runs it.
 

Clark

TUG Member
Joined
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Messages
491
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Location
Upstate N.Y.
Resorts Owned
Grande Ocean
Barony Beach Club
Yes the site has been down since Wednesday morning, Nov.27. The webhosting company had some huge problem with their server that took the site and related mail server completely down. Even worse, they lost their backups of the database -- they lost everything. Almost unbelievable. Lucky for me (ok it's not just luck) I make a backup of the site database every single morning and download it to my computer; in fact it was when I went to do that Wednesday morning that I discovered the site was down.

We are working as we speak to get the site back up with the site database restored from my Nov 26 backup, at which time all the accounts and listings should be intact.
 

Steve Fatula

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YLucky for me (ok it's not just luck) I make a backup of the site database every single morning and download it to my computer; in fact it was when I went to do that Wednesday morning that I discovered the site was down.

Very wise man! Soooooooo many people don't do backups!
 

Clark

TUG Member
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Messages
491
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Grande Ocean
Barony Beach Club
Oh man, nothing is ever easy! The server they have me trying to restore the database on turns out to be running an earlier version of software than the one from which I made the backup. So naturally it can't handle the backup. Geez! I hope they can quickly upgrade their server to the proper software version.
 

cp73

TUG Review Crew: Veteran
TUG Member
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OC, California
Resorts Owned
DSV 1
Sounds like its time to find a new web hosting company. Thats unacceptable to run a business on. Good luck I hope you can resolve it. Nothing worse then IT problems.
 

Clark

TUG Member
Joined
Jun 6, 2005
Messages
491
Reaction score
54
Points
388
Location
Upstate N.Y.
Resorts Owned
Grande Ocean
Barony Beach Club
Back online finally (I think). What a chore! Now I have have two other sites I have to bring back, but ownertrades.com is the only one that really matters. I'd rather be somewhere sunny kicking back right now!
 
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