It appears that RCI is attempting (not that they are doing a great job of messaging) to options outside of traditional timeshare inventory to fill holes where they do not have inventory. I believe this is supposed to be a compliment to the exchange and not replace their core business. At times visually it appears that they are trying to replace exchange with exchange plus because of the sheer volume. What is your opinion?
Many people who go on RCI are just trying to plan their vacation because they believe it holds all the answers for their travel needs. After all, that is what they were told at the timeshare presentation.
They hop on RCI looking for cruises, airline reservations, rental cars. Disney tickets and hotel stays. Of course, some of those are not available but the more of that stuff that is, the better for RCI's customers.
RCI is helping those people out by offering "Exchange Plus." RCI is in business to make money. Why send customers to Expedia or Travelocity? Why shouldn't RCI cash in?
RCI options like Exchange Plus are also a great tool for the timeshare sales department. Owning a timeshare will meet all your travel needs. Just check out RCI.com! You can do it all! Its an exclusive website that only owners can access to get these travel services.
Now, I find Exchange Plus as just clutter that should be ignored. I know that RCI is best used for timeshares and not all that other stuff. Those other items are generally a poor value.
However, I am not the customer RCI has in mind with all these extras.